Tapi Carpets and Floors boosts conversions by 123% with Upland Adestra
Tapi Carpets and Floors boosts conversions by 123% with Upland Adestra
Learn how Tapi Carpet and Floors used automated SMS to drive a 123% lift in post-visit conversions and dramatically improve customer engagement.
Tapi Carpet and Floors brings expert flooring advice straight to customers’ homes. To maximize the impact of these Home Visits, Tapi introduced automated SMS reminders using Upland Adestra—ensuring customers stayed informed and ready to take action. The result: higher engagement, faster follow-up, and a major boost in conversion rates.
Download the case study to learn how Tapi Carpet and Floors accomplished:
- 123% lift in conversion rate post-contact for SMS recipients
- 6% increase in Home Visit conversions with SMS
- Consistently high SMS open rates between 90–95%
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