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How to Prospect, Conduct a CNA, & Develop the Right Proposal

Check out Part 1 of our can't-miss Seller's Workshop!

The most important – yet often most overlooked – step of your sales process is the Customer Needs Analysis (CNA). In this session, we will show you how to prospect the right advertisers, how to ask the right questions to understand your advertiser’s goals, and how to craft a proposal that will meet those goals.

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Leah Hooper Employee Spotlight

Uplanders are our most important asset; we help each other find joy and community in our work.

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Betty Yoon Employee Spotlight

Uplanders are our most important asset; we help each other find joy and community in our work.

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How Salem Five Bank reduces time to competency

In today’s competitive job market, it’s challenging for contact centers to find skilled agents with previous banking or financial services experience.

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