Transferring your cloud fax services to a new provider shouldn’t be difficult or costly. At AccuRoute CloudFAX, our experienced Support team makes it easy to port your existing fax number without worrying about disruptions to services or unexpected downtimes. Have questions about transferring your number? Check out the Q&A below or contact our Support team directly to get started!
Can I bring my existing fax number over to AccuRoute CloudFAX?
Yes! If you currently have a fax number, there’s no need for you to change it. (We wouldn’t want you to have to reprint all those business cards or update your online profiles unless you absolutely must!)
You can transfer your current fax number to AccuRoute CloudFAX through a process called “porting.” This simple, convenient process transfers an existing fax number from your current provider to InterFAX. Porting a number is a great solution that prevents service disruptions and helps the process of changing providers go as smoothly as possible.
How do I port my number?
- Reach out to our Support team via email and they will provide you with a porting request form.
- Complete the form and submit it.
- Sit back and let us do the rest! Your InterFAX support representative will work directly with your original carrier to transfer the number.
How long does it take to port your existing fax number?
Porting a number usually takes place within 1-4 weeks after the form has been submitted to the carrier. Your InterFAX support representative will keep you updated on the progress.
How much does it cost to port a number?
Each port request incurs a one-time fee of $20, no matter how many lines it includes.
What kind of support does InterFAX offer for porting numbers?
Our AccuRoute CloudFAX Support team is incredibly helpful and always eager to make this process as seamless as possible. Porting numbers is something we do on a regular basis for InterFAX customers, and we have close relationships with multiple carriers. Our team goes above and beyond to make this a simple, streamlined process that eliminates any hiccups you might experience.
Our top-notch Support team is here for you 24/7! You can always reach out if you run into challenges or have questions.
Porting your existing fax number is a breeze with AccuRoute CloudFAX!
Ready to get started? Let’s go! Check out our support page and contact us today!
Curious about how AccuRoute works on premise, in the cloud, or in a hybrid environment? Check out our overview.
Have questions about the security of cloud faxing? Check out our datasheet.