Global Dairy Manufacturer Achieves a Revolutionary Unified Search Experience
This organization began a revolutionary journey with BA Insight’s unified search experience because of its desire for efficiency and unified access to vital data needed to make critical business decisions in a timely manner.
Nestled amidst the thriving dairy production sector, our client, with an annual revenue of over $20 billion, encountered a common obstacle
shared by numerous businesses, regardless of industry: dispersed data across various platforms. This organization began a revolutionary
journey with BA Insight’s unified search experience because of its desire for efficiency and unified access to vital data needed to make critical business decisions in a timely manner.
The Problem
Outside of the walls of Microsoft, a scattered landscape of applications made search a dreaded process. Employees grappled with the constant inefficiencies of bouncing back and forth between applications. While they had a dynamic search product in some of their repositories, others like Salesforce, Jira, Confluence, and OpenText did not. They recognized a dire need for a unified search experience that excelled at integrating with Azure AI Search and extended out into their other critical business repositories. BA Insight became their catalyst for success.
The Solution
Sales teams effortlessly accessed customer information through Salesforce, while Project Management teams accessed Jira and Confluence with the ease of a singular interface connecting it all. They leveraged the use of Azure Open AI on top of their own data. Where BA Insight
was absolutely vital was ensuring that their content was securely trimmed into line of business applications like OpenText to provide generative answering capabilities.
Streamline siloed information. Watch our video to see how BA Insight helps organizations organize, catalogue, and access the content they need.
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Take advantage of metadata. Uncover relevant and personalized results with every search using BA Insight’s AutoClassifer.
