KCS® Coach Development Program

This 2-day workshop is intended for those individuals tasked with establishing a coaching program or who hold either a KCS Coach or Support Coach role. It provides those individuals with the process, skills and techniques needed to encourage, inspire and support change with a successful coaching program.

In this 2-day workshop you will learn:

  • Understand the role and goals of a coach and what makes an effective coach
  • Understand the end-to-end coaching process including session components, timing, commitment and expectations
  • Understand the essential skills required to be a successful coach including self-awareness, working more effectively with others and communicating effectively
  • Learn and practice coaching techniques and influence skills
  • Understand how to hold individuals accountable for utilizing the skills they’ve been trained on
  • Understand the role of the KCS Coaches Council, how to establish one and use the time strategically
  • Understand the skills, tools, mindset and support coaches require for success
  • Understand the importance of leadership support and how to create that
  • How to establish a KCS Coaching program in your organization
  • Learn Best Practices from successful organizations

Who should attend:

This is intended for those individuals who hold either a Leadership, Manager, KCS Coach or Support Coach role or who are tasked with establishing a coaching program in your organization.


$1,595 per person (for individual registrations).

Group rates are available, please contact us to request a group rate.


The workshop is delivered virtually. On-site workshops at your company’s location can be arranged. For more information, please contact us.

Upcoming dates:

  • Nov 1-2 | 9am-5pm ET | 6am-2pm PT
  • Dec 9-10 | 9am-5pm ET | 6am-2pm PT
  • Jan 17-19 | 9am-5pm ET | 6am-2pm PT
  • Feb 15-16 | 9am-5pm ET | 6am-2pm PT
  • March 14-15 | 9am-5pm ET | 6am-2pm PT (Registration coming soon!)

KCS® is a service mark of the Consortium for Service Innovation

Register for an upcoming session!

Just fill out the form below and indicate your preferred date. We will contact you directly for credit card or billing details.