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our advantage
- - why RightAnswers – Transform your customer service and support operations through knowledge management
  - industries – Knowledge management solutions for virtually any industry
    - Key industries we serve:
      
      High Tech
      Healthcare & Pharmaceutical
      Federal Government
      Utilities
      Legal
      BPO
      Higher Education
      Banking & Financial
      ...and More!
      
      Learn More »
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  - knowledge-centered support (KCS) edition – System-agnostic knowledge management software that is KCS Verified V6
    - knowledge-centered service (KCS) verified v6
      Technology that enables KCS – and beyond
      
      knowledge-centered service (KCS) training
      Upland Software has been uniquely certified by the KCS Academy to deliver Knowledge-Centered Service workshops and certifications
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  - - Watch the client video
      Succeeding with RightAnswers and Service Now
- - - Serious about KCS?
      We are.
      Download the eBook:
      Basic Principles of KCS
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product
- - platform – #1 provider of cloud-based knowledge management, web and mobile self-service solutions
  - tour – A proven knowledge management solution for the support organization
    - Transform your support
      
      A powerful, cloud-based knowledge management solution, specifically designed to improve your support and to share knowledge throughout your organization.
      
      Take a tour and explore the features and capabilities »
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  - - RightAnswers is loaded with smart features and intuitive functionality.
      Take a Tour »
- - - Learn how the world’s largest food and beverage company reduced the demand on their IT customer support teams and improved the end user experience
      Read the Case Study
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customer success
resources

Case Study

Paychex creates a knowledge culture with RightAnswers

View All Resources »

RightAnswers

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