RightAnswers X: The Enterprise Knowledge Browser Extension
RightAnswers X: The Enterprise Knowledge Browser Extension
Unify your knowledge base across every web-based application and deliver answers directly into your team’s workflow—zero coding required.
In a fragmented digital workplace, your team wastes valuable time switching between tabs to find information. RightAnswers X reimagines integrations by bringing the full power of your knowledge base to whichever browser-based app or website your team is using.
What Knowledge Management Software Has Browser Extensions?
As enterprises seek to streamline workflows, a common question arises: what knowledge management software has browser extensions?
While some platforms offer limited plugins for specific tools, RightAnswers distinguishes itself as a premier solution with RightAnswers X. Unlike basic connectors that require custom development or only work with a single vendor, RightAnswers X is a comprehensive, browser-agnostic extension. It overlays your enterprise knowledge directly onto any web-based application—from ITSM platforms and CRMs to email clients and external websites—ensuring your team has immediate access to verified answers without ever leaving their active window.
Why RightAnswers X Stands Apart
RightAnswers X offers immediate value by eliminating the technical barriers often associated with enterprise integrations.
- Zero-Code Implementation: extensive development projects and broken APIs are a thing of the past. RightAnswers X requires no coding and no costly development. You simply download the extension to enable knowledge sharing on any site or application immediately.
- Universal Compatibility: Whether your agents are working in Salesforce, Zendesk, ServiceNow, or Microsoft 365, they receive a consistent user experience. This uniformity reduces training time and ensures adoption across the enterprise.
- Seamless Knowledge Capture: Knowledge creation should happen in the flow of work. RightAnswers X allows users to capture essential information from any browser-based app in just three steps. Highlight text and send it directly to Solution Manager to create new articles in seconds.
- KCS v6 Verified: We align strictly with KCS methodology. By integrating directly into the browser workflow, RightAnswers X supports the “search early, search often” principle, making it effortless to reuse, improve, and create knowledge in real-time.
Out-of-the-Box Integrations
RightAnswers X is designed to work where you work, from day one. We support popular web applications immediately, including:
- Service & Support: Jira, Zendesk, ServiceNow, Microsoft Support
- Communication: Gmail, Outlook Online
- Productivity: Office Online, Stack Overflow, Wikipedia
Need to connect a tool not listed here? Our support team can configure additional browser-based tools without any modifications or installations into third-party platforms.
Accelerate Your Knowledge Strategy
Stop letting knowledge silos slow down your support teams. Join the top-performing enterprises that trust RightAnswers to reduce escalations, strengthen self-service, and deliver superior customer experiences.
