KCS® v6, the latest version of Knowledge-Centered Service, extends KCS across the enterprise. Learn about the new principles of KCS that make it useful beyond customer service and IT Support. Watch the webinar!

Presented by:

Greg Oxton
Executive Director
Consortium for Service Innovatio

Simon Yelsky
VP, Product Management and Pre-Sales
RightAnswers

KCS® is a service mark of the Consortium for Service Innovation™