The Lean Supply Chain
The Lean Supply Chain
How Lean experts are leveraging electronic Kanban to create effective global pull systems.
Read how Lean experts are leveraging electronic Kanban to create effective global pull systems. This white paper answers questions such as “Why does Kanban often fail when extended beyond the enterprise?” and “How do I improve communication and collaboration with my suppliers and customers?”.
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Operationalising the Voice of the Customer
Operationalising the Voice of the Customer
The Voice of the Customer is undoubtedly one of the most important aspects to maintaining a positive customer experience within the contact centre industry. So, how will you operationalise VoC?
A Checklist for Technology Expense Management
A Checklist for Technology Expense Management
Use this checklist as a starting point to manage your technology investments with confidence.
Streamlining Healthcare Communication
Streamlining Healthcare Communication
Embracing cloud-based fax solutions for enhanced efficiency, compliance, and support.