Waterfall Third-Party Subprocessors

Organization Name



Description of Service

Sendgrid United States Email Platform Sendgrid provides email notifications to customers.
Open Market United States Telecommunications Open Market is utilized within the platform as a telecommunications provider for sending SMS messages to customers.
Object Rocket United States Database Hosting Object Rocket provides hosted Mongo database infrastructure for the Waterfall application.
Amazon Web Services United States
Hosted Infrastructure Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications.
FlairsTech Poland
Customer Support Services FlairsTech is the customer support services provider, providing tier 1 support to customers.