Waterfall Third-Party Subprocessors

Go back to: Subprocessors Home

Organization Name	Location	Purpose	Description of Service
Amazon Web Services	United States Ireland	Hosted Infrastructure Telecommunications	Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications.
Appcues	United States	Product Support	Appcues provides product-based benefits to enhance customer communication, resources, and tools for new and existing customers.
Infobip (formerly Open Market)	United States United Kingdom	Telecommunications	Infobip is utilized within the platform as a telecommunications provider for sending SMS messages to customers.
Sinch (fka Mblox)	United States	Telecommunications	Mblox is utilized within the platform as a subscriber lookup solution for SMS/MMS.
Skycore	United States	Telecommunications	Skycore is utilized within the platform for sending picture and video messages and is not utilized in the EU/EEA/UK.