Waterfall Third-Party Subprocessors
Organization Name |
Location |
Purpose |
Description of Service |
| Sendgrid | United States | Email Platform | Sendgrid provides email notifications to customers. |
| Open Market | United States | Telecommunications | Open Market is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |
| Object Rocket | United States | Database Hosting | Object Rocket provides hosted Mongo database infrastructure for the Waterfall application. |
| Amazon Web Services | United States Ireland |
Hosted Infrastructure | Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications. |
| FlairsTech | Poland Egypt |
Customer Support Services | FlairsTech is the customer support services provider, providing tier 1 support to customers. |