Waterfall Third-Party Subprocessors

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Organization Name

Location

Purpose

Description of Service

Amazon Web Services United States
Ireland
Hosted Infrastructure
Telecommunications
Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications.
Infobip (formerly Open Market) United States
United Kingdom
Telecommunications Infobip is utilized within the platform as a telecommunications provider for sending SMS messages to customers.
Mblox United States  Telecommunications Mblox is utilized within the platform as a subscriber lookup solution for SMS/MMS.
Skycore United States Telecommunications Skycore is utilized within the platform for sending picture and video messages and is not utilized in the EU/EEA/UK.