Your dedicated email expert
When you join us, you will be allocated a handpicked email account manager, who will be your expert point of contact regarding your account and email marketing strategy. Benefit from your account manager’s extensive knowledge and email marketing support to ensure the next step you take is the right one.
Your account manager is on hand to equip you with the latest techniques to optimize your email marketing.
Our account management team will work with you to develop your first-person marketing strategy.
Our team keeps you plugged in to the latest industry developments and ensures incremental innovation across your account.
We encourage you to think of your account manager as an extension of your own marketing team.
“Constant developments and fantastic account management has helped us to stay ahead of competitors and allowed us to be more proactive with our email marketing. We have the freedom to experiment and be creative combined with the security of constant support which in my opinion is the perfect mix.”
– Jessica Howells | Digital Marketing Officer at Celtic Manor
“Our Account Manager has provided exceptional service since taking over as our designated Account Manager. He is knowledgeable on the Adestra platform, and I’ve been particularly impressed by his ability to deliver on our business needs and questions in a speedy and efficient manner. He has been extremely helpful in providing training, resources, and answers to get me more acquainted with the platform. I’m looking forward to growing our email strategy and business even further with his help!”
– Sophie Jin | Senior Marketing Manager, Slimware Utilities
“On behalf of BrightWave, I’d like to thank [the Adestra team] for the tremendous effort they’ve put into ensuring our account is firing on all cylinders. As a customer-centric email agency, our goal is to provide top level service to our clientele, and the Adestra team has mirrored those efforts in their dealings with our team. In my nearly 10 years of digital marketing experience, this has been the single best support team I’ve had the pleasure of interacting with. We look forward to our continued partnership.”
– Trevor Mitchell | BrightWave
What can I expect from my email account manager?
We know that every client, every marketer, and every email campaign is different, and your email account manager will work alongside your team in whichever way works best for you. As self-confessed email geeks and active members in the marketing community, our account managers regularly present at industry events and host training sessions, making them excellently placed to offer global insights and share industry best practices. As you’d expect, every member of our account management team knows our platform inside out, but they also remain tuned in to the rapidly developing MarTech sphere. This combination of technological insight and industry expertise means your account manager can provide you with quick and effective solutions and ensure your marketing strategy remains one step ahead of the competition.