Success Story

InGenius Ensures Productivity for 2-10 Home Buyers Warranty

2-10 Home Buyers Warranty ramps up sales activity, increasing individual monthly calls by 375%.

2-10 Home Buyers Warranty is an insurance company that provides comprehensive homeowner’s coverage for systems and appliances, as well as structural warranties for new home builds. Their outbound sales agents spend most of their time on the phones, building relationships and sourcing new clients.

The 2-10 team needed a computer telephony integration (CTI) system that would allow their reps to focus on placing calls and making connections rather than manually dialing phone numbers, toggling between various applications, and logging call notes. And they needed a solution that was quick and easy for their agents to learn.

InGenius provides the insurance company with an easy way to increase call capacity, standardize call processes and reporting, and easily track activities for both individuals and teams. Before InGenius, agents were only able to make around 20 calls per day. Now they are making 100+!

Download this case study to learn more about why 2-10 Home Buyers Warranty chose InGenius as their CTI system of choice, and how they have increased monthly calls by 375%.

Download the case study

Download

All fields are required

More resources

Success Story
Tile manufacturer advances operations with digital forms

This large North American stone and tile manufacturer implemented Capture OnTheGo and OL Connect to boost efficiency, eliminate paper, and enable workers to easily collect essential data in the field.

Read more

Success Story
Construction company optimizes document processes

This UK-based construction business leveraged OL Connect to amplify staff productivity, optimize business operations, and maintain compliance with industry regulations.

Read more

Success Story
Window manufacturer provides superior customer service

This US-based manufacturing firm used OL Connect to enhance operations, gain order status visibility, and improve customer service response times.

Read more