Podcast

Unlocking the Value of the Voice Channel

Unlocking the Value of the Voice Channel

In today's digital age, voice interactions remain a crucial component of customer experience. Join Upland’s Senior Account Executive, Andrea Sabean, as she discusses the enduring importance of voice in customer service, even in the era of AI and chatbots. Learn how to leverage voice technology to enhance customer satisfaction, improve agent efficiency, and drive business growth.

Resource right rail card

More resources

More resources

Resource header
Podcast
Unlock Your Organization’s Hidden Potential with AI-Powered Knowledge Curation and Delivery
Unlock Your Organization’s Hidden Potential with AI-Powered Knowledge Curation and Delivery

Struggling to find the right piece of knowledge when you need it? Hear from Fiona Vanderlinde, Director of Product Knowledge Management, as she explores the challenges organizations face in managing and delivering knowledge effectively in today's fast-paced digital age. Discover how AI-powered knowledge curation and delivery, specifically through smart snippets, can revolutionize the way you access and utilize information.

Read more

Resource header
Podcast
Win, Retain, Grow – The Selling Simplified Podcast
Win, Retain, Grow – The Selling Simplified Podcast

Unleash the Power of Account Planning

Read more

Resource header
Podcast
How to Become a Trusted Advisor to Your Customers – The Selling Simplified Podcast
How to Become a Trusted Advisor to Your Customers – The Selling Simplified Podcast

Discover the Secret to Sales Success with Outcome-Based Selling.

Read more