Report

Resource Utilization Trends Report 2019

An in-depth look at utilization in three different project-based domains.

Resource Utilization done right will result in greater profits. Ensuring that people are working on the right projects, at the right time and in the right place is crucial to success.

This study conducted by the Resource Management Institute offers insights into the industry trends touching Resource Utilization. With a focus on project-based businesses, the report shows the important progress in the fundamentals of better metrics, governance and management.

Download the full report now to find out more.

Download

All fields are required

More resources

Report
Forrester Report: The Customer Service Solutions Landscape, Q4 2023

Customer service leaders can use this report to understand the value they can expect from a customer service solution vendor, how they differ, and options based on size and market focus.

Read more

Report
The Inner Circle Guide to Agent Engagement & Empowerment

Check out the exclusive insights into how organizations are focused on improving the customer experience (CX) through technology that enables agent engagement & empowerment.

Read more

Report
Gartner® Hype Cycle™ for Customer Service and Support Technologies, 2023

This Gartner® Hype Cycle™ will help customer service and support technology leaders assess the maturity and risks of customer service and support technologies.

Read more