eBook

The CX Daredevil’s Ultimate Guide to Customer Engagement

It's time to be bold and shake up your CX.

It’s time to be bold and shake up your CX.

You need to listen, adapt and take action for your customers. If you don’t, you just might end up falling from the tight rope. The good news is, you’re different. You’re a CX Daredevil, and this is your ultimate guide to customer engagement.

This guide features expert advice from Capita M&S, Dunelm, HomeServe, Gartner, Mitie, plus many more. Grab your copy now to find out:

  • How to truly put the customer at the heart of your organization
  • HomeServe’s approach to employee engagement and driving great culture
  • How to challenge the status quo in the world of CX
  • Why great experiences aren’t just good for your customers, but also your employees

Download

All fields are required

More resources

eBook
Ballot Best Practices Guide

‘Best Of’ ballots are some of the biggest engagement tactics for your local businesses, and are used extensively by Second Street partners to drive revenue through advertisers and grow their database.

Read more

eBook
Why eCommerce Mobile Apps Fail

It’s easy to look at the continuous rise in mobile app usage, and the success of the most popular mobile apps, and think you’d like the same for your business.

Read more

eBook
FileBound Recognized as 2021 Gold Medalist for Enterprise Content Management Software

Read the entire 34-page report that includes a comprehensive evaluation of 14 popular products in the ECM Enterprise market.

Read more