The Raving Difference
Decode customer sentiment to deliver world-class CX
It’s time to act
Some claim that true customer loyalty is dead, but the numbers speak for themselves; customers want to be listened to, to be saved and to be loyal. Most importantly of all in this world of increasing technology, customers want to tell you how you made them feel in their own words, not just give a score.
We’re capturing the good, the bad and everything in between. Surveys filter out emotion, but the best CX harnesses it. Understand how to extract the sentiment from interactions for a tailor-made, authentic and future-proof cx strategy.
Download
All fields are requiredMore resources

Ballot Best Practices Guide
‘Best Of’ ballots are some of the biggest engagement tactics for your local businesses, and are used extensively by Second Street partners to drive revenue through advertisers and grow their database.

Why eCommerce Mobile Apps Fail
It’s easy to look at the continuous rise in mobile app usage, and the success of the most popular mobile apps, and think you’d like the same for your business.

FileBound Recognized as 2021 Gold Medalist for Enterprise Content Management Software
Read the entire 34-page report that includes a comprehensive evaluation of 14 popular products in the ECM Enterprise market.