Sector Spotlight

Rant & Rave for Utilities

Improve customer retention. Engage with your customers emotionally, and they will be much more likely to stay with you.

When you think of emotional industries, utilities may not be the first that comes to mind. Your water, gas and electricity are not something you usually think twice about, until they’re not there that is. Issues in utilities can be highly sensitive, which is why they should always be handled right. We aim to harness this customer emotion into something positive.