Success Story
HomeServe
After receiving a record-breaking fine, HomeServe, one of the UK’s leading home assistance providers, knew it had to drastically change its culture and put the customer first.
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Success Story
Reed In Partnership Revitalises Customer Feedback Loop and Maximises Satisfaction with Rant & Rave
Discover how Reed in Partnership improved NPS evaluation and response times by collaborating with Rant & Rave, solving issues of low feedback volume and long survey cycles.
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Success Story
Tai Calon Community Housing Achieves 90% Customer Satisfaction with Rant & Rave
See how Tai Calon improved customer satisfaction by addressing financial pressures, resource constraints, and rising expectations through strategic insights and prompt actions.
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Success Story
Football Ballot Scores Big for Small Market Newspaper Group
See how My Horry News scored major revenue and community engagement with their creative football fans’ choice ballot.