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When you choose RightAnswers as your knowledge management partner, you get much more than just our knowledge management software. RightAnswers provides a customer support program that ensures your successful knowledge strategy throughout your entire engagement with RightAnswers.


Some of the ways our Customer Success team helps achieve the long-term effectiveness of your knowledge initiative:

  • Teaches you knowledge management best practices and KCS® best practices
  • Provides continuous analysis and guidance
  • Helps you implement best practices in self-service adoption
  • Assists in content development during the pre-production, pre-launch, and post-launch phases

Chat with Us

Call us at 732.331.1015 or email us at with any questions. We’re ready to help.

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KCS® is a service mark of the Consortium for Service Innovation™

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