Successful Knowledge Management
Successful Knowledge Management
Download the White Paper on how to achieve successful Knowledge management from organizations who have achieved it
In recent interviews with senior IT Executives; Knowledge Managers and Project Managers shared very practical lessons learned in successfully utilizing Knowledge Management (KM) tools and practices to support business and technology deployments. By focusing on the successful resulting end, they strategized, planned, teamed, communicated, trained, deployed, measured and reported increased buy‐in and adoption, traction of desired behaviors and empirical benefits. Rapid technology advances are forcing radical changes impacting IT organizational structure, culture, leadership, and careers.
Download
Download
All fields are requiredMore resources
More resources
Operationalising the Voice of the Customer
Operationalising the Voice of the Customer
The Voice of the Customer is undoubtedly one of the most important aspects to maintaining a positive customer experience within the contact centre industry. So, how will you operationalise VoC?
A Checklist for Technology Expense Management
A Checklist for Technology Expense Management
Use this checklist as a starting point to manage your technology investments with confidence.
Streamlining Healthcare Communication
Streamlining Healthcare Communication
Embracing cloud-based fax solutions for enhanced efficiency, compliance, and support.