FICO supports strategic growth with customer advocacy.
With RO Innovation, the FICO sales team had access to relevant customer references that quickly began influencing and accelerating sales cycles.
Before implementing RO Innovation, FICO’s sales team had trouble accessing the most effective customer references and marketing content. Consequently, much of the content marketing created went unused. RO Innovation helped get relevant assets and customer references into sellers’ hands at the right time.
More resources
Construction company optimizes document processes
This UK-based construction business leveraged OL Connect to amplify staff productivity, optimize business operations, and maintain compliance with industry regulations.
Window manufacturer provides superior customer service
This US-based manufacturing firm used OL Connect to enhance operations, gain order status visibility, and improve customer service response times.
Global Media Organization Turns to Upland’s RightAnswers for Ultimate Contact Center Transformation
Taking an organization from local to global requires an elevated approach to knowledge management. For this organization, RightAnswers is the solution.