5 Proven Tactics to Improve Customer Engagement with SMS
5 Proven Tactics to Improve Customer Engagement with SMS
How to use SMS to engage new customers and retain existing ones
SMS messaging reaches your intended audience without needing to fight through the clutter of their email inbox and without getting lost amongst thousands of app notifications. Similarly, through the rise of curbside pick-up and buy-online-pick-up-in-store (BOPIS), text messaging has become an expected channel for customer service and notifications.
You can employ these benefits across many different industries. Even if you haven’t adopted SMS as a marketing channel yet, there are many ways your organization can use text messaging to improve your customer experience.
Key takeaways:
- Why your business needs SMS
- How to implement customer loyalty programs
- Ways to use mobile wallet
- Creating SMS campaigns to increase engagement
More resources
More resources
Qualify Your Way to Better Sales
Qualify Your Way to Better Sales
Chasing a deal never comes without a cost.
Human Over Hype: Designing Experiences That Matter
Human Over Hype: Designing Experiences That Matter
The power of AI is undisputable. From enhanced productivity to driving innovation, AI can take your business to the next level. While CEOs of the world’s most recognizable brands have made bold promises about AI, is it really worth the hype?
The Power of Personalization in the Contact Center
The Power of Personalization in the Contact Center
Personalization is no longer a luxury. It’s now a necessity if you want to build brand loyalty and deliver an exceptional customer experience. In this eBook, you’ll learn how personalizing the customer experience can lead to higher conversion rates and better customer retention.