Is a Multi-Tenant SaaS Solution Right for You?

3 minute read

Upland Admin

Multi-tenancy: less cost and more efficiency is the 25th reason to go beyond TEM and manage the enterprise digital footprint.

If you’re thinking of adopting a multi-tenant SaaS solution, or if you’re trying to decide between a single-tenant or a multi-tenant environment, you’ve come to the right place. At its foundation, as described by Signiant, a multi-tenant SaaS architecture means that multiple customers or tenants are running on the same, single instance of a software application. That means that everyone involved is sharing the same application, on a single database. The software is smart and is built to recognize which data belongs to who, allowing for a seamless experience for all the platform’s users. This kind of SaaS will offer maximum privacy and customizability, but is generally more costly.

While everyone is accessing the same core software with a multi-tenant SaaS, data and configurations remain stored away, specific to each individual tenant or customer. This means that everyone can access the software, but only the user can access the data and information pertaining to them. This way, users can still configure their software according to their needs, and confidential data is kept secure while remaining easily accessible. Here are some of the key benefits of multi-tenancy.

Improved Operational Efficiencies

Since everyone resides on the same infrastructure, through the same data center, you don’t have to worry about things like adding more servers or computing capacity. With a multi-tenant architecture in place, the vendor takes care of its data center and ensures that it can meet the needs of a growing customer base. And with only one single instance of the software to maintain, training, support, and resolution of technical issues becomes much more efficient and readily available for customers.

Easier and Faster Upgrades and Scale

Having a multi-tenant SaaS architecture means that vendors don’t have to update each individual instance of the software application. With one single, consolidated application to update, changes become available to tenants across the board instantly. New releases and upgrades can be rolled out quickly and seamlessly, providing users with the most up to date, innovative tools available. On that note, adding customization is also an additional layer offered by multi-tenancy, all while the underlying code remains consistent and stable for everyone on the server.

Less Cost, More Savings

A multi-tenant platform allows for customers to automatically have more updates and innovative features added to the software. Having everyone on one consolidated technology platform means that you don’t have to spend as much to get a high quality, future-focused tool, since everyone shares the cost. All updates, patches, releases, and new modifications are drilled into this one instance of the software, and are included in your subscription. That means you won’t have to spend needlessly on things like custom reports and new features in order to keep up with the changing technology environment. A multi-tenant SaaS will keep up for you.

Cimpl is Canada’s leading multi-tenant SaaS technology expense management vendor. If you’d like to learn more about the differences between single-tenant and multi-tenant SaaS, and how you can benefit from multi-tenancy, feel free to contact us anytime.

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