What is Telecom Expense Management?

Technology Expense Management can provide time and cost savings, while helping you manage a telecom inventory.

Gartner defines Telecom Expense Management (TEM) in its IT glossary as “the practice that encompasses the business processes conducted by IT and finance departments to acquire the provision (and support) of corporate telecommunications assets. TEM is the build-out of services, or the acquisition of third-party services, to manage the supply chain for telecommunications.”

Telecom Expense Management began due to a need to control monthly costs associated with the use of fixed phone lines. Now, TEM has evolved into a management system which helps not only with managing telecom services but also wireless services. A few vendors, such as Cimpl, will manage even more for you, such as IT, cloud management, Machine to Machine (M2M), and many more.

What is the value of TEM?

At Cimpl, our brand promise is to help our customers do three things:

• Save money
• Save time
• Accurately manage a telecom inventory.

We use data from multiple sources, taking into account data from several departments, which differentiates Cimpl from vendors who rely on nothing but invoice data to manage an inventory.