Ottawa, Ontario, Canada – April 13, 2016 – InGenius® announced that it is now a Preferred Solution Partner within the Cisco® Solution Partner Program. The Internet of Everything (IoE) continues to bring together people, processes, data and things to enhance the relevancy of network connections. As a member of the Cisco Solution Partner Program, InGenius is able to quickly create and deploy solutions to enhance the capabilities, performance and management of the network to capture value in the IoE.
“InGenius’ decision to upgrade participation in the Cisco Solution Partner Program is yet another achievement in our company mission to deliver world class voice-based customer experiences. Ensuring seamless interoperability with Cisco, a market leader in telephony systems, offers another proof point of our commitment to deliver exceptional products to the marketplace,” said Dale Gantous, CEO of InGenius.
InGenius Connector Enterprise for Cisco seamlessly integrates telephony operations directly into Salesforce or Microsoft Dynamics CRM environments. It supports Cisco Call Manager, UCCE and UCCX for Enterprise or Call Center applications, and interoperates with Finesse
The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party independent hardware and software vendors to deliver integrated solutions to joint customers. As a Preferred Solution Partner, InGenius has achieved Cisco compatibility certification on at least one solution, and can provide its customers with 24-hour, 7-days-a-week customer support.
For more information on InGenius go to: https://marketplace.cisco.com/catalog/companies/ingenius-software-inc/products/ingenius-connector-enterprise–2
InGenius is a CTI innovator with over 18 years’ experience in Enterprise Telephony. Our mission is to enable Sales and Services organizations to deliver world-class voice-based customer experiences through integrating existing phone systems into leading CRMs.
Compatibility certification via Interoperability Verification Testing and Cisco Validated Design is designed to simulate typical customer configurations and does not replace the need for on-site testing and interoperability validation in conjunction with actual implementation.