Seamlessly integrate Cisco with Salesforce

Deliver better service, sales, IT and HR support with CTI

Increase agent productivity and earn happier customers with a seamless connection between your Salesforce CRM and your Cisco business phone system. 

With Upland InGenius, you can bring call handling controls into Salesforce and boost the productivity of your service and sales team with features like: 

  • Screen pop 
  • Screen transfer 
  • Click-to-dial
  • Preview dialing

Our customers see an average of 50% uplift in agent call handling when integrating Salesforce with their Cisco Call Manager, Cisco UCCX, Cisco UCCE, or Cisco PCCE. Fill out the form to schedule a quick chat to learn more. 

Watch the video to see how the InGenius CTI solution helps your contact center agents know who’s calling and why.


InGenius can also be found on Salesforce AppExchange — see our reviews from Cisco and Salesforce users!

Salesforce Badge: Available on Appexchange



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