For more than 40 years, H&M Bay has specialized in moving over 20 million pounds of frozen and refrigerated freight each week, handling temperature-sensitive shipments across the U.S. To ensure uninterrupted communication and disaster recovery cloud fax, the company needed to replace its on-premise fax servers and electronic fax solution. Reliability was critical—clients must be able to track shipments at all times.

Download the case study to see why they made the switch from their previous electronic fax provider to InterFAX.

Read more

After evaluating several providers, H&M Bay chose InterFAX for its built-in disaster recovery cloud fax, seamless integration, and ease of use. The switch to cloud faxing eliminated costly server maintenance, improved system uptime, and reduced IT workload. Fax-to-email functionality allowed incoming documents to be delivered as PDFs directly into business workflows, removing paper processes and improving accessibility for staff.

The transition was smooth and completely transparent to customers and vendors. H&M Bay’s infrastructure team gained significant time savings, while end-users found faxing faster and easier.

Although InterFAX initially appeared to cost more than their previous solution, the overall value was clear—greater reliability, scalability, and efficiency. With InterFAX, H&M Bay achieved a secure, modern, and resilient fax system that supports their mission of keeping perishable goods moving safely and on time.