Behavioral Health Care

Reliable HIPAA-compliant cloud fax for behavioral health care facilities

A behavioral health care facility needs easy access to confidential patient documents to accelerate the referral and intake process. InterFAX’s secure cloud-based fax software fosters quick and easy information transfers while ensuring HIPAA-compliant data security for behavioral health care facilities.

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What are experts saying about behavioral health?

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), one in five adults in the U.S. have a clinically significant mental health or substance use disorder. The prevalence and severity of mental health conditions among children and teens also continue to accelerate. Yet, many people fail to receive treatment due in part to the long-standing shortage of behavioral health providers.

This trend means your practice needs technology in place to unburden your staff from cumbersome processes and support faster, more comprehensive care for your existing patients and rapidly onboard new intakes.

Accelerate referrals to get patients the help they need.

InterFAX’s user-friendly cloud fax technology aids with patient volume management, transmitting sensitive patient documents like referral notes to speed up the intake process and triage incoming requests.

  • Maintain streamlined team communication
  • Benefit from optimized workflow
  • Quickly process referrals
  • Get necessary information to intake team members

Ensure patient privacy, so you can focus on care.

InterFAX’s best-in-class, compliant cloud-based software, you can protect your clinic. Empower your staff to securely send faxes, verify delivery, and access detailed records and reports from a central dashboard for benefits such as:

  • Decreased data-safety risks
  • Less hardware upkeep reducing the burden on IT
  • Full customization and scalability to meet specific behavioral health care needs
  • Complies with privacy standards like HIPAA, PHIPA, and PCI DSS.
Ensure patient documents get transferred securely

InterFAX’s user-friendly web interface safeguards PHI and facilitates streamlined team communication while reducing IT maintenance and eliminating hardware upkeep. 

Speed up the intake process for new patients

Just as technology progresses and medicine advances, your methods of communication, including the referral process and intake process, must evolve to provide superior patient care and promote wellness 

Monitor communications and maintain compliance

InterFAX is trusted by behavioral health care facilities and other medical practices worldwide to instantly send and receive confidential, HIPAA-protected information. 

Cloud fax streamlines the path to behavioral health care

With needs for behavioral health care services on the rise and with a shortage of mental health professionals, behavioral health practices need more comprehensive technology to unburden staff and support faster, more comprehensive care for existing patients while rapidly onboard new intakes. Learn four ways cloud fax can help.

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From March 2020 to October 2020, mental health–related emergency department visits increased 31% for children ages 12 to 17.


In the US, more than one in five adults experienced mental illness in 2021 (57.8 million individuals).


In 2021, one-third US adults with mental illness also experienced a substance use disorder (19.4 million individuals.)

We needed an inbound cloud faxing solution that would integrate directly within our EMR. Our busy staff adapted very fast. InterFAX has been a game changer for our practice.

Dothan Hematology & Oncology, Alabama

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