Samaritan Health Services resolves hidden issues using Upland Panviva
Samaritan Health Services resolves hidden issues using Upland Panviva
With Panviva, Samaritan Health Services found—and fixed—hidden issues standing in the way of success.
How can you take information retrieval from ghastly to great?
Samaritan was growing—and so were its problems.
“Slow and getting slower,” is the way services operations manager Ruby Castañeda describes the state of information retrieval at Samaritan Health Services before Panviva. Reliance on SharePoint to access information and the use of email to communicate updates and announcements had created process and staff issues within the growing organization.
Download the case study to find out how Samaritan Health Services increased job satisfaction, improved operational efficiencies and employee productivity while providing more timely information dissemination.
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