Webinar
Taking Customer Feedback and Making it Actionable
Taking Customer Feedback and Making it Actionable
Join us as we discuss how to collect and create actionable insight from customer data so you can improve your customer engagement.
Hear from Neil Costello (UK Marketing Director, Lowell), Thomas Allder (Customer Director, Vanquis Bank), Lisa Hulme-Vickerstaff (Customer Insight Manager, Lowell), and Gillian McLaughlin (Head of Engagement Strategies, Standard Life) as they discuss:
- Accelerating digital transformation – How can you reap the rewards of modernizing your platforms?
- Collecting & creating actionable insight from customer data – What can brands do to appropriately collect, analyze and create actionable insights from their digital intelligence?
- Improving customer engagement
- Optimizing personalization – How are companies leveraging digital intelligence to improve personalization?
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Contact Centre Best Practice Report Key Findings Live Webinar
Contact Centre Best Practice Report Key Findings Live Webinar

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Knowledge Essentials: How Do I Get Ready to Implement AI?
Knowledge Essentials: How Do I Get Ready to Implement AI?
Get expert insights, real stories, and practical tips on how you can get started with AI in knowledge management.

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How to Create Winning Proposals
How to Create Winning Proposals
Presented by Jon Williams, Managing Director, Strategic Proposals