Financial services company Corptax improves customer satisfaction with RightAnswers
Using the KCS methodology, supported by RightAnswers, Corptax publishes articles faster and...
RightAnswers Streamlines the ServiceNow Service Desk
RightAnswers knowledge management seamlessly integrated with ServiceNow resolves tickets faster and in...
3 Ways Knowledge Management Can Improve the Customer Experience
Find out the main areas you need to address in our knowledge...
How To Create a Knowledge Culture
Our clients who embrace a “knowledge culture” improve their customer service by...
Do You Need a Better Way of Providing Customer Care?
RightAnswers improves your customer service by providing an intuitive agent experience...
Energy company improves resolution rates with RightAnswers
Restaurant chain integrates RightAnswers with BMC and SharePoint
The restaurant chain is experiencing shorter training time for new support agents,...