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Financial services company Corptax improves customer satisfaction with RightAnswers
Using the KCS methodology, supported by RightAnswers, Corptax publishes articles faster and...
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RightAnswers Streamlines the ServiceNow Service Desk
RightAnswers knowledge management seamlessly integrated with ServiceNow resolves tickets faster and in...
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3 Ways Knowledge Management Can Improve the Customer Experience
Find out the main areas you need to address in our knowledge...
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How To Create a Knowledge Culture
Our clients who embrace a “knowledge culture” improve their customer service by...
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Do You Need a Better Way of Providing Customer Care?
RightAnswers improves your customer service by providing an intuitive agent experience...
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Energy company improves resolution rates with RightAnswers
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Restaurant chain integrates RightAnswers with BMC and SharePoint
The restaurant chain is experiencing shorter training time for new support agents,...
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Staples office supply chain increases productivity through self-service