Mobile Device Security: 9 Ways Keep Your Company Safe in a Digital World

9 minute read

Team Cimpl

Our reliance on digital devices has never been greater at home and in the office. Smartphones, laptops… these devices have become integral to our daily lives professionally. However, as our dependence on technology grows, so does the risk of cyber threats. Device security is no longer a luxury—it’s a necessity.

Ensuring that your devices are protected against malicious attacks, unauthorized access, and data breaches is crucial for safeguarding private information, maintaining privacy, and protecting sensitive business data.

Let’s explore the essential strategies and best practices for securing your company’s mobile devices, helping you stay one step ahead in the ever-evolving landscape of cyber threats.

Device security has never been more important for good business. Let’s ensure your organization’s mobile network and devices are protected.

What Do Cyber-Attacks or Threats Look Like Today?

Cybercrime is expected to cost companies worldwide an estimated $10.5 trillion annually by 2025. A large contributing factor to improving your company’s mobile device security.

However, the biggest challenge is identifying these crimes when they occur because they do not always appear as they seem.

Here are a few scenarios that could occur:

Scenario #1

Brenda, a new employee just starting her onboarding, received a text from the CEO of the 1,000-person company she had just joined. He asked her to buy some gift cards for an offsite meeting he was at, and to send the reference codes on the cards back to him. As a new employee, Brenda was eager to help, and fulfilled his request.

Scenario #2

Tariq received an email alerting him to an issue on his company’s website. Having just launched a new version of the site, he didn’t question an email informing him that one of the images was infringing on an existing copyright. He clicked the link offering to show him the image in question. That click installed malicious software on his phone.

Scenario #3

Employees at a large technology firm received a message from “HR” about a lost puppy found outside the building. The message included a link to a photo of the puppy, and quite a few employees clicked on it. The link installed a spyware program on their devices.

Common Attack Types and Trends

These are just a few examples of the types of cyber-attacks that have become more frequent over mobile networks, and they indicate that it takes a variety of processes and tools to properly defend against phishing attempts.

The recent growth of mobile-powered businesses and workforces across all sectors has intensified security attacks like the examples above. With  90% of data breaches caused by phishing attacks, and  91% of phishing attacks occurring through email , you need to go well beyond traditional defense measures to defend against mobile security threats.

And it’s not only texts – attackers also use chats, social media, dating sites, fake alerts, and even QR codes, making mobile devices particularly vulnerable to attack. Malicious apps. and shadow IT can silently harvest meta data, steal proprietary information, and install malware, threatening the security of your mobile network.

Here are some common attack types (think Crowdstrike):

  • Malware
  • Denial-of-Service (DoS) attacks
  • Phishing
  • Spoofing
  • Identity-based attacks
  • Code injection attacks
  • Supply chain attacks
  • Social engineering attacks
  • Insider threats
  • DNS tunneling
  • IoT-based attacks
  • AI-powered attacks

Some industries are more vulnerable, too. Particularly those holding sensitive data or personally identifiable information, such as:

  • Banks and financial institutions
  • Healthcare institutions
  • Corporations
  • Higher education

That’s why we need to talk about mobile device security.

9 Mobile Device Security Best Practices

Before we begin, keep in mind, mobile device security never ends! You will always have to stay on top of it.

However, a forward-thinking mobile device security mindset and strategy is essential. It helps you avoid the risks associated with working from home, bring-your-own-device (BYOD) policies, and the Internet of Things (IoT).

Putting organizational device security policies and processes in place is also key. End user training, a zero-trust security model, the deployment of security tools, and continuous learning are all required to protect your organization, its data, its profits, and its employees.

That seems like a lot, right?

We’ll break it down into easy-to-do best practices to secure your company’s mobile devices.  These 9 best practices for mobile device security will help to minimize risk to your organization and lessen the potential for data loss or theft:

   1. Regular updates

Use Mobile Device Management (MDM) tools to ensure your mobile operating systems and applications are updated as soon as new versions are released, so everyone has the latest security patches.

   2. Be prepared

Use an MDM to remote wipe compromised devices as soon as possible after an attack to mitigate further damage and loss. Remote wipes are also recommended as a preventive measure after employee terminations or resignations.

   3. Use strong passwords and authentication

Mandate the creation of strong, unique, alphanumeric passwords for employee logins and network access. Employ two-factor authentication applications to bolster your mobile network security.

  4. Encryption

Encryption software protects particularly sensitive data from theft or loss by making it unreadable to unauthorized users. The growth of mobile payment processing as well as increased government regulation has led to a greater demand for mobile encryption solutions.

  5. Secure Wi-Fi connections

Make it a company policy to avoid public Wi-Fi for sensitive transactions. Public hotspots make it easy for attackers to sneak malware into your device, through an infected ad, a fake form, or even a fake app. A VPN is a more secure alternative if remote access is needed.

  6. Trusted sources

Encourage end users to download apps from reliable sources such as Google Play or Apple’s App Store, and to check user reviews and permissions needed before installation. Explain the dangers of Shadow IT to your teams and put policies in place that discourage it.

  7. Regular backups

Regularly backup system and network data, and make backups mandatory at all levels, including laptops and mobile devices. Run proper backup testing regularly to uncover potential gaps.

  8. Use a reliable security tool

Protect both systems and users with a reliable security tool to provide real-time protection against malware, phishing and other threats.

  9. Awareness and education

Stay informed about the latest mobile threats and how to deal with them. Educating end users about threats and how to avoid them is a key defense against mobile security threats. Many IT teams routinely send out “phishing email” tests to employees, to help them learn how to spot such attacks.

By employing these best practices and implementing strong security policies and tools across your organization, you can protect devices on your mobile network from cyberthreats, data breaches, and unauthorized access due to loss or theft.

Extra: Advanced Mobile Device Security Strategies

Already ticked the basics off? It does not stop there, and we have warned you. To fully secure your organization’s mobile devices, you need to ensure there are no missing links in your operational procedures. And that includes any disruptive impacts on your team’s time.

Here are some advanced mobile device security strategies you can implement within your company to further improve your mobile device security:

Managed Mobility Services

Dealing with mobility services directly is often difficult and time consuming for IT and Finance teams. This can limit their effectiveness. From reviewing, comparing, paying, and disputing lengthy invoices, to providing front-line service to employees with mobile devices, managing your organization’s mobility services can prevent your team from taking on more strategic issues and driving real value.

A Managed Mobility Service (MMS) handles all the administrative work, procurement, and end user provisioning, making mobility a predictable and optimized service at your organization. An MMS service offers a focused team and platform to secure, monitor and manage all your mobile devices – smartphones, tablets, smart devices and equipment, and wearables – and gives you total visibility into all of them.

And it is that total visibility that is key to supporting a zero-trust environment. Because what you do not know about cannot be secured.

Device Visibility and Mobile Device Management (MDM)

Device visibility is a key component of device security. To determine or implement device visibility, here are some questions to ask yourself:

  • Are all your organization’s devices visible to you?
  • Do some departments have provider contracts and devices you have no visibility into?
  • Have offboarded devices been properly secured?
  • Do you know how many unused devices you have, where they are, and if they have been wiped?
  • Do you have a drawer full of devices somewhere?

Mobile device management (MDM) can wipe compromised devices, enforce security policies on mobile endpoints, and control access to corporate data, but security gaps will remain.

How can you make sure all devices have been accounted for and are protected, and that no devices have been missing? Your team may not have time to conduct a regular inventory of all devices throughout all departments.

Hand-in-Hand Mobile Device Security Strategies

With a Managed Mobility Service (MMS), you can operationalize your device security measures by automatically reconciling mobility provider invoices to your MDM, to ensure no device is missing.  As a bonus, you may also find devices you should not be paying for!

Mobile Device Security for New Employees: Starting Off Right

When you are growing your workforce, especially a remote one, onboarding could threaten your company’s mobile device security. Here are some questions to consider ensuring mobile device security:

  • Are all new employees properly instructed on device security best practices, so they can avoid phishing attempts?
  • Can mobile devices be obtained quickly for new hires, so employees do not resort to using unapproved tools?

Onboarding new employees can be a security risk. Onboarding is the perfect time to set employees up for success and protect your organization at the same time. Mandate mobile security training for all new employees and provide annual refreshers for existing employees.

A Managed Mobility Service (MMS) can provide employees with secure access to company data, files, and apps no matter where they work from. They can manage the end-user procurement process and ensure regulatory data compliance for all mobile devices and support separation of employee personal and work data.

Secure Every Device with Cimpl

Managed Mobility Services (MMS) handle the user administration of MDM services for you so your team can focus on more important projects. MMS services close the loop on device security, protect your network, and cut the risk of data loss from malware, phishing, or device theft.

Sleep better knowing your devices are compliant, protected and accounted for with an MMS like Cimpl Managed Mobility.

We provide real-time security and service to employees, deliver predictable support experience, and handle compliance, procurement, hardware, and application issues.

Secure and protect your mobile environment. Explore how Cimpl Managed Mobility can improve your device security.  Book a demo.

It’s that Cimpl.