Upland » InGenius

833-UPLAND-1

SUPPORT

demo

our advantage
- - - FEATURED VIDEO
      Personalize the customer experience with screen pop
      Watch Now
- close submenu
product
- - features – InGenius gives you the tools to increase agent productivity while providing a word-class customer experience
    - The Very Best in User Interface Design and Application Functionality
      The intuitive user interface is integrated directly into your CRM, which means fewer clicks for agents, and a single, consolidated repository of customer information for more efficient management.
      
      Learn More »
    - close submenu
  - what is CTI? – Computer telephony integration brings phones and CRMs together for increased agent productivity
    - The Benefits of CTI
      Agents can reduce their average handle time while maintaining customer satisfaction.
      
      Learn More »
    - close submenu
  - integrations – InGenius combines leading telephony systems with CRM platforms, providing an enhanced customer experience for sales, service, IT & HR teams
    - Microsoft Dynamics 365
    - Salesforce
    - ServiceNow
    - Asterisk
    - Avaya
    - Cisco
    - Genesys
    - Mitel
    - Twilio
    - close submenu
  - - Streamline and standardize your agents’ call logging to improve customer service and produce detailed call reports.
      Watch Video »
- - - Discovering CTI -
      An Inside Look
      CTI is a powerful tool that helps improve business practices across the board.
      Read the Whitepaper
- close submenu
customer success
resources
- - resource library
    - blog
    - infographics
    - product briefs
    - release overview
    - videos
    - white papers
    - news
    - close submenu
  - partner demo system
    - Take a closer look
      InGenius provides a demo environment for approved Microsoft®, Salesforce® and ServiceNow® partners to demonstrate the value of InGenius Connector Enterprise to customers.
      
      Learn More »
    - close submenu
  - contact us
    - Get in touch
      Looking at connecting your CRM and phone system? Let us know how we can help!
      
      Learn More »
    - close submenu
  - subscribe
    - Stay in touch
      Get exclusive content and the latest news related to contact center productivity.
      
      Learn More »
    - close submenu
  - - InGenius helps customers improve agent productivity and increase customer satisfaction.
      Read the customer success stories »
- - - Customer Success Story
      United Wholesale Mortgage saw a 23% increase in Net Promoter Score with InGenius
      Read the Story
- close submenu