SOLUTION COMPARISON

InterFAX vs ETHERFAX

When comparing vendors such as InterFAX vs ETHERFAX, the products may look similar at a quick glance, but once you dive into the features and benefits, InterFAX is the clear ETHERFAX alternative.

InterFAX delivers secure, reliable, and compliant cloud fax service, that integrates seamlessly into existing workflows, systems, and applications, reduces manual data entry, and scales to meet your growing needs, all while ensuring data security. ETHERFAX covers some of that but isn’t a comprehensive solution.

For businesses prioritizing flexibility, security, advanced APIs, end-to-end security, compliance, and high-volume efficiency, InterFAX vs ETHERFAX is a simple choice.

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	Comparison Comparison
	Compliance and security Compliance and security InterFAX prioritizes compliance with industry regulations, including HIPAA, GDPR, and ISO 27001, by offering robust encryption (TLS), secure storage, and advanced authentication measures. This makes InterFAX the ideal ETHERFAX alternative for industries handling sensitive and confidential data. ETHERFAX relies on its Secure Exchange Network (SEN), which bypasses the public internet for document transmissions and lacks the comprehensive industry-regulated adherence that comes standard with InterFAX.
	Integrations Integrations InterFAX offers flexible APIs (REST, SOAP, SMTP) for custom integrations with EMR/EHR systems such as Epic and OncoEMR, CRMs such as Salesforce, email platforms, and enterprise applications, enabling smooth workflows in healthcare and other regulated industries. ETHERFAX has fewer, less robust hybrid and on-premise environments that are limited to basic API functionalities, which can suffice for companies who want simple solutions to transition from traditional setups to the cloud. However, InterFAX is a clear ETHERFAX alternative for companies looking for solid technology from which to build strong, optimized digital workflows.
	High volume workflow optimization High volume workflow optimization InterFAX empowers businesses to handle large-scale workflows through advanced batch processing, automated email-to-fax integration, and seamless workflows with enterprise systems. ETHERFAX lacks optimization for large-scale, high-volume workflows, making it less competitive for enterprises.
	Cloud vs. hybrid fax Cloud vs. hybrid fax InterFAX’s fully cloud-enabled solution with AI capabilities is designed for security compliance and growing organizations with a focus on the future. ETHERFAX's hybrid and on-premises infrastructure offers a gradual transition to digital faxing without retiring traditional hardware, but again – their solution doesn’t offer additional support for growth in the cloud.
	Scalability Scalability InterFAX easily manages high-volume fax, supporting up to 20,000 faxes per batch, making it ideal for both the growing business as well as enterprises with large-scale communication needs. ETHERFAX is not well optimized for large-scale, cloud-native deployments and is better-suited for hybrid environments that utilize legacy systems. When comparing InterFAX vs ETHERFAX, the latter just can't deliver on cloud scalability for businesses with significant faxing needs.
	Customer support Customer support InterFAX offers reliable, comprehensive 24-hour global customer support, 365 days per year, with localized services tailored to multiple countries and languages, in local dialects, ensuring users receive prompt assistance. ETHERFAX is strictly focused on technical assistance for hybrid environments, which may not cater to global enterprises with diverse support requirements.
	Pricing flexibility Pricing flexibility InterFAX delivers pricing flexibility with prepaid plans. Unused credits do not expire, which provides cost efficiency for businesses with fluctuating faxing needs. ETHERFAX does not offer much wiggle room for businesses with changing needs, as pricing is custom and tailored. This lack of transparency and flexibility doesn’t bode well for businesses looking for straightforward, scalable options.
	Mobile access Mobile access InterFAX provides a smooth, user-friendly experience from any web-enabled mobile device that is easily accessible from any office or remote location. ETHERFAX’s platform can be accessed via supported integrations or web solutions.

Questions to ask

Security is critical, and while many providers claim to offer it, they may only offer a few components rather than a fuller, more robust solution. InterFAX goes above and beyond by maintaining full compliance with HIPAA, GDPR, PCI DSS, and other global data privacy standards. InterFAX also offers additional built-in security features like end-to-end encryption, audit trails, “Delete after fax” functionality, and customizable security settings.

InterFAX’s security protocols and extensive compliance with industry regulations position it as the best option for organizations handling sensitive information. High levels of flexibility and customization make InterFAX the clear ETHERFAX alternative for industries like healthcare, finance, and legal services.
Yes, absolutely! AI-powered cloud faxing is changing the way we communicate by transforming faxed documents into actionable data. InterFAX+AI automates processes such as data capture, verification, and routing to significantly reduce manual intervention, streamline communications, accelerate decision-making, and dramatically improve efficiency for the management of critical documents.

ETHERFAX AI covers the same functionalities and features as InterFAX+AI, but is more limited in scalability and integration capabilities. InterFAX+AI provides a fully cloud-enabled solution that is designed for future growth and operational efficiency, making it the clear ETHERFAX alternative for businesses prioritizing flexibility and compliance as they infuse AI into their systems to get more done.
When it comes to technology, you need a solution that can grow and evolve alongside your business and cloud fax is no different. InterFAX is designed for scalability, effortlessly handling high-volume faxing through its cloud-based architecture, which supports bulk faxing and automated workflows.

In contrast, ETHERFAX’s former customers report on the lack of advanced automation needed for large-scale, enterprise-level document processing. If your business plans to grow, InterFAX is the clear ETHERFAX alternative to meet your needs.
Investing in a cloud fax solution like InterFAX is worthwhile as it helps reduce costs by eliminating manual processes, retiring legacy hardware and infrastructure, and enhancing accuracy through direct integration with business systems. An investment in the right cloud fax provider is an investment in your future growth.

InterFAX’s flexible pricing model also ensures you’re never locked into a specific volume where you may lose credit. You only pay for what you use with InterFAX, which is a better strategy when compared to ETHERFAX’s hidden fees and rigid pricing plans.

Integrations with your favorite systems

InterFAX integrates seamlessly with your existing systems, so you can just get down to business. Our versatile Developer API allows you to customize your cloud fax solution to fit your organization’s specific needs.

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Epic

Our fully managed, HIPAA secure cloud fax integrates and works seamlessly with Epic 2017+. Quickly set up an account, transfer existing fax numbers, and begin faxing securely in minutes with no downtime. Epic is a registered trademark of Epic Systems Corporation.

Salesforce

InterFAX’s Salesforce integration brings cloud fax capabilities to Salesforce users to help them easily integrate fax activities with other important business workflow processes.

OncoEMR

InterFAX integrates with Flatiron’s OncoEMR to provide oncology practices with an integrated, user friendly cloud fax solution. Access resilient inbound/outbound fax delivery for medical records, referrals, lab results, and other medical documents from the convenience of your EMR.

Leading email providers

With InterFAX, securely sending a fax can literally be as easy as sending an email. Users can safely send and receive faxes from within their preferred email interface such as their organization’s Microsoft Outlook account, or they can even be set up to send faxes web-based mail, such as Gmail or Yahoo! Mail.

Digital workflow solutions built to industry standards

Our secure online enterprise fax and digital workflow solution meets complex document distribution needs and complies with rigorous data security standards.

Healthcare

Access and submit PHI securely with our HIPAA-compliant service.

Education

Safeguard student data, increase staff productivity, and reduce costs.

Financial Services

Meet global regulatory standards and accelerate customer services.

Hospitality

Keep guest data secure while providing top-notch customer service.

Why choose InterFAX

When comparing InterFAX vs ETHERFAX, it becomes clear that InterFAX is the one to empower users with robust, secure, user-friendly cloud fax technology that includes all the perks.

InterFAX users can opt in to infuse powerful AI-driven cloud capture into their workflows to optimize document processing, reduce manual data entry, and enrich existing workflows.
InterFAX’s online fax services are HIPAA and PHIPA-compliant, Level 1 PCI-DSS Certified, and we secure all inbound and outbound faxes with TLS encryption, user authentication, “Delete fax after completion,” and more. Our global AWS hosting and worldwide data residency considerations align with regulatory requirements, powered by our hyper-secure in-country data storage centers.
InterFAX’s versatile API allows users to build tailored, secure cloud fax solutions quickly. For users requiring customized or niche integrations, our Developer API is the solution.
Ditch old fax hardware, telephone lines, and all the headaches and costs that go with them for an agile, user-friendly interface. InterFAX is user-friendly, with a simple set up and interface to promote user adoption across your business.

Testimonials

What they say about InterFAX

Ultimate professional software

This software is really special and unique in its class because it offers the most efficient and innovative platform in the market, with high quality standards that make its use the easiest and most capable… …for each user. With the use of its resources you can attach and send via fax all documents and files that are part of your work process where you can keep a detailed record of each of your communications and make the professional collaborations you need with your team to increase their performance and productivity.

Enterprise

Digital Network, Engineer

Efficient cloud fax service

Upland InterFAX is the most complete and advanced platform to manage and share all the information and content that your company has stored in the cloud. It is completely secure and reliable so that you can transmit via fax any type of document and file that your company needs, giving you maximum control of all its functions so that you can guarantee the productivity and performance of all your workers in the exercise of their remote functions.

Enterprise

Amazed at the fax service

As for Upland InterFAX, at first I didn't have personal preferences or experiences for fax. However, Upland InterFAX showed me that it is a cloud-based faxing solution that allows businesses to send and receive faxes electronically. It offers a convenient and efficient way to manage fax communications, eliminating the need for physical fax machines and paper documents. With features like secure transmission, document archiving, and integration with existing systems, Upland InterFAX streamlines faxing processes and enhances productivity.

Non-Profit

Easy to use service

I love that InterFAX is so easy to use. A simple interface that allows you to fax important, confidential documents with a few clicks. Even better when there is an issue, customer support is so friendly and helpful and resolves things quickly. I use InterFAX constantly as an office manager.

Changed the way we work for the better

I really like this tool mainly because of the ease of sending faxes and because the APIs are easy to use and I also liked the experience with the support which is friendly and excellent. On the other hand, the interface is well done, a little minimalist but excellent, which makes it easy to use so we do not get confused in each of its functions.

Mid-Market

Good interface

What I like most about Upland InterFAX is the technical support is friendly, provides quick responses and always solves the problem. I also like that I can sed and receive faxes without any problems. Also, during the time Ive been using it Ive liked the improved user interface and that the drag and drop feature has been very useful.

Mid-Market

Faxing in the modern day

This service is great for those that no longer want the extra steps of having an analog phone line and physical fax machine. For the random times you need to a fax line it's a great alternative. This will work regardless of where you are or what you are doing and sending/receiving faxes through your email client is a breeze. It has a decent GUI interface and it does a good job of separating incoming and outgoing faxes. There is a history section that shows what has come in and gone out which is nice keeping everything in pdf.

Enterprise

Very convenient service

Interfax is my go-to method of faxing from my desk. All I have to do is scan my document or attach an already digital pdf copy and send it through email. I have an easy record to reference when I need to find out when I faxed something as well, just a quick search in gmail.

Mid-Market

Easy access tool

I like this tool because it is easy to use due to its user interface and a good easy to configure panel. I also like being able to review the reports with their drag and drop features and the support responds quickly to our questions. This online fax tool works very well overall. Its integration was perfect, it solved our problems with Online Fax, improving the workflow. Sending things by fax physically is no longer a problem, now everything is online and we save time and money.

G2 names InterFAX top online enterprise fax software provider