SOLUTION COMPARISON

InterFAX vs eFax

InterFAX vs eFax

Finding the best technology to securely transmit documents via fax isn’t an easy decision. At first glance, InterFAX vs eFAX have similar functionalities, but they differ in focus, features, and user experiences.

Some vendors are ideal for larger businesses with complex compliance needs, diverse workflows, and specific integration requirements, while others are more well-suited for large file sharing and document delivery.

Whatever your best fit, you need secure, reliable, AI-powered cloud fax functionality that can integrate with your systems and grow with you. InterFAX is the ideal eFAX alternative.

Request a demo

InterFax vs eFax Diagram
InterFax White Logo

Comparison

Comparison

eFax White Logo

Integration Flexibility and Developer Options

Integration Flexibility and Developer Options

InterFAX supports both REST and SOAP APIs, providing businesses with greater flexibility to integrate fax functionalities into a wide range of systems including both legacy and modern infrastructures. eFax, however, only offers a RESTful API, limiting compatibility with older systems and businesses requiring advanced customizations.

Customizable Pricing Options

Customizable Pricing Options

InterFAX provides pre-paid plans where unused credits never expire, making it ideal for businesses with fluctuating faxing needs. eFax follows a subscription-based pricing model, which offers less flexibility and contributes to budget waste, especially for businesses with inconsistent faxing volumes.

Healthcare-Focused Integration

Healthcare-Focused Integration

InterFAX integrates seamlessly with Electronic Medical Records (EMR) systems such as Epic and OncoEMR, ensuring compliance with HIPAA. It provides features such as secure audit trails and the ability to delete faxes after completion, making it a top choice for healthcare providers. eFax lacks the depth of healthcare-specific integrations and features offered by InterFAX.

Security and Data Protection

Security and Data Protection

InterFAX offers advanced security features, including public/private key authentication and TLS encryption for both inbound and outbound faxes. Its “Delete Fax After Completion” feature ensures that sensitive data is not retained unnecessarily. eFax provides encryption (AES 256-bit) and HITRUST certification, but it lacks granular controls and advanced options for managing sensitive data.

High-Volume Broadcasting

High-Volume Broadcasting

InterFAX supports high-volume faxing to as many as 20,000 recipients, making it suitable for large-scale campaigns or businesses that rely on mass communication. eFax only supports fax broadcasting to a limited number of recipients (up to 20 per fax), which is insufficient for high-volume users.

Industry-Specific Customization

Industry-Specific Customization

InterFAX offers tailored solutions for industries such as healthcare, finance, and legal, leveraging its advanced API and integration capabilities to address specific needs. eFax is more generic in its approach, offering fewer customization options for niche industries or specialized workflows.

Questions to ask

Questions to ask

  • Security is a no brainer, and everyone provides it. But you should seek out a cloud fax provider that delivers various data security guardrails to ensure you’re fully covered.

    InterFAX is fully compliant with HIPAA, GDPR, and other global data privacy standards, ensuring secure document transmission and storage. It offers end-to-end encryption, audit trails, “Delete after fax” functionality, and customizable security settings to meet industry-specific compliance needs.

    eFax, while secure, does not provide the same level of compliance flexibility or customizable security options, making InterFAX the preferred eFAX alternative for highly regulated industries like healthcare, finance, and legal services.

  • Traditional cloud faxing solutions only deliver documents, but AI-powered cloud faxing turns faxed documents into actionable data. With automatic data capture, verification, and routing, InterFAX+AI eliminates manual processing, reducing errors, delays, and inefficiencies. Critical information such as invoices, purchase orders, or patient records get where they need to go, without manual intervention.

    eFax does not offer built-in AI capabilities, which means businesses must rely on manual data entry or third-party tools for document processing. InterFAX provides the whole package, and a smarter, more efficient approach to fax management.

  • When it comes to technology, you need a solution that grows alongside your business, and cloud fax is no different. InterFAX is built for scalability, handling high-volume faxing with superior performance and reliability. Its cloud-based architecture supports bulk faxing, automated workflows, and API integrations for seamless business operations.

    eFax, while capable of handling faxes, often lacks the advanced automation and scalability needed for enterprise-level document processing. Businesses needing high-capacity, automated fax workflows will find the winner of InterFAX vs eFAX to be InterFAX, as it’s a more robust and flexible solution.

  • Fax definitely isn’t dead, and for many organizations across industries, cloud fax is the trusted technology to safely transmit data across the globe—not email. That means an investment in the right cloud fax provider is an investment in your future growth.

    But in terms of daily spend, InterFAX helps businesses reduce costs by eliminating manual processes, improving accuracy, and integrating directly with business systems to save time and resources. Additionally, our flexible pricing model ensures businesses only pay for what they use, avoiding unnecessary overhead.

    eFax, while convenient for basic faxing, comes with hidden fees and inflexible pricing plans, making it less cost-efficient for businesses that need scalable, automated, and AI-powered faxing solutions, making InterFAX the best eFAX alternative.

Integrations with the systems you love

Integrations with the systems you love

InterFAX easily integrates with your existing systems, so you can just get down to business. Our versatile Developer API allows you to customize your cloud fax solution to fit your organization’s specific needs.

Digital workflow technology built to industry standards

Our secure enterprise cloud fax and digital workflow technology meets complex document distribution needs and meets rigorous data security and compliance standards.

Why choose InterFAX?

Why choose InterFAX?

InterFAX is the ideal eFAX alternative to empower your staff with robust, secure, user-friendly cloud fax technology that includes all the perks.

  • InterFAX users can opt in to infuse powerful AI-driven cloud capture into their workflows to optimize document processing, reduce manual data entry, and enrich existing workflows.

  • InterFAX’s online fax services are HIPAA and PHIPA-compliant, Level 1 PCI-DSS Certified, and we secure all inbound and outbound faxes with TLS encryption, user authentication, “Delete Fax After Completion,” and more. Our global AWS hosting and worldwide data residency considerations align with regulatory requirements, powered by our hyper-secure in-country data storage centers.

  • InterFAX’s versatile API allows users to build tailored, secure cloud fax solutions quickly. For users requiring customized or niche integrations, our Developer API is the solution.

  • Ditch old fax hardware, telephone lines, and all the headaches and costs that go with them for an agile, user-friendly interface. InterFAX is user-friendly, with a simple set up and interface to promote user adoption across your business. InterFAX is the obvious eFAX alternative.

G2 names InterFAX top online enterprise fax software provider

InterFAX vs eFAX

InterFAX vs eFAX

When comparing InterFAX vs eFAX for your enterprise’s next vendor, ask yourself, or are you looking for a cloud fax provider that will streamline and automate workflows to simplify tasks and eliminate human errors? Look no further than InterFAX.

Let’s chat