ComparisonComparison |
||
|---|---|---|
| |
Security & ComplianceSecurity & ComplianceInterFAX: Complete end-to-end encryption; Certified HIPAA, PCI DSS, GDPR; configurable data residency; enterprise audit trails. RingCentral: Encryption provided; HIPAA-eligible with BAA; lacks granular compliance and residency. |
|
| |
API & IntegrationAPI & IntegrationInterFAX: Fully documented RESTful & SOAP APIs; integrations with Microsoft 365, SAP, Salesforce, EMR/EHR; advanced workflow. RingCentral: Basic fax API; integrations focus on unified communications; limited fax automations and AI capabilities. |
|
| |
Reliability & UptimeReliability & UptimeInterFAX: >99.5% uptime SLA; global redundant infrastructure; 24/7 monitoring. RingCentral: Reliable unified communications; no SLA specific to fax. |
|
| |
Industry SolutionsIndustry SolutionsInterFAX: Tailored for regulated sectors (healthcare, legal, finance, government); supports advanced audit, logs, routing. RingCentral: General business focus; lacks sector-specific features and compliance capabilities. |
|
| |
Pricing FlexibilityPricing FlexibilityInterFAX: Transparent, usage-based plans; no volume commitment or unified communications bundle required. RingCentral: Fax bundled with unified communications suite; less flexibility for fax-only users. |
|
| |
ScalabilityScalabilityInterFAX: Proven high-volume performance; batch processing; multi-location and custom routing. RingCentral: Designed for modest faxing as part of unified communications. |
|
| |
Premium Customer SupportPremium Customer SupportInterFAX: 24/7 global support; premium on-boarding for high-volume clients. RingCentral: Standard business support; premium options tied to broader unified communications suite. |
|
Secure, Compliant, and Enterprise-Ready Document Workflows
To support your enterprise document workflows, InterFAX delivers unmatched security, regulatory compliance, and reliability-purpose-built for industries where compliance is non-negotiable.
Delivering Enterprise-Grade Security
Delivering Enterprise-Grade Security
InterFAX delivers enterprise-grade security, scalability, API-driven automation, and industry-specific compliance so you can streamline document workflows—no unnecessary UC bundles, no compromise.
Secured & Compliant Transmission of Documents
Secured & Compliant Transmission of Documents
If your primary need is the secure and compliant transmission of documents via fax, especially in regulated industries—InterFAX is the one for you!
Questions to Ask
Questions to Ask
-
Fax is still a reliable and trusted tool in industries where privacy and compliance matter most—like healthcare, finance, and government. To protect sensitive information, it’s important to choose a solution like InterFAX, which meets strict global standards such as HIPAA and GDPR.
At InterFAX, data security is a top priority. Our platform offers inbound and outbound faxing with end-to-end encryption and customizable security settings to help your organization stay compliant—features you won’t find with providers like RingCentral.
-
Most cloud fax solutions just send documents, but InterFAX+AI does much more. It turns faxes into usable data by automatically identifying, sorting, and delivering vital information like invoices, purchase orders, or patient records—without anyone needing to do it by hand. This leads to faster processing, fewer errors, and greater efficiency.
Unlike basic communication tools like RingCentral, InterFAX offers intelligent automation, real-time visibility, and smooth integration with your existing systems—helping your business work smarter, save time, and reduce costs.
-
Less manual work means better results. Really. With the right tools, digital workflows can speed things up, reduce errors, and keep processes moving smoothly. InterFAX does more than just send faxes—it automates the entire process. With InterFAX+AI, faxed documents are automatically read, verified, and delivered to key systems like EHRs, ERPs, CRMs, or document management platforms.
Unlike RingCentral, which depends on extra automation tools, InterFAX offers an all-in-one, intelligent solution—making it a smarter, more efficient alternative to the competition.
-
If efficiency matters to you, the answer is YES. Integration is key to ensuring that faxed documents flow smoothly into your existing systems. Without it, teams are stuck manually downloading, sorting, and entering data—slowing things down and increasing the chance of mistakes.
InterFAX makes integration easy with a flexible Developer API, allowing your systems to automatically process, extract, and route faxed documents in real-time.
Unlike solutions like RingCentral, which often require extra tools or custom development, InterFAX offers built-in integrations that help businesses scale faster while reducing manual tasks.
Integrations with Your Favorite Systems
Integrations with Your Favorite Systems
InterFAX integrates seamlessly with your existing systems, so you can just get down to business. Our versatile Developer API allows you to customize your cloud fax solution to fit your organization’s specific needs.
Epic
Epic
Our fully managed, HIPAA secure cloud fax integrates and works seamlessly with Epic 2017+. Quickly set up an account, transfer existing fax numbers, and begin faxing securely in minutes with no downtime. *Epic is a registered trademark of Epic Systems Corporation.
Salesforce
Salesforce
InterFAX’s Salesforce integration brings cloud fax capabilities to Salesforce users to help them easily integrate fax activities with other important business workflow processes.
OncoEMR
OncoEMR
InterFAX integrates with Flatiron’s OncoEMR to provide oncology practices with an integrated, user-friendly cloud fax solution. Access resilient inbound/outbound fax delivery for medical records, referrals, lab results, and other medical documents from the convenience of your EMR.
Leading Email Providers
Leading Email Providers
With InterFAX, securely sending a fax can literally be as easy as sending an email with any email provider. Users can safely send and receive faxes from within their preferred email interface such as their organization’s Microsoft Outlook account, or they can even be set up to send faxes web-based mail, such as Gmail or Yahoo! Mail.







