SOLUTION COMPARISON

InterFAX vs RingCentral

InterFAX vs RingCentral

When comparing cloud fax vendors like InterFAX vs RingCentral, InterFAX is the clear RingCentral alternative for enterprises and regulated industries. With advanced security, robust integrations, and dedicated fax workflow optimization, InterFAX goes beyond bundled UC (unified communications) solutions to meet stringent compliance needs.

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Comparison

Comparison

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Security & Compliance

Security & Compliance

InterFAX: Complete end-to-end encryption; Certified HIPAA, PCI DSS, GDPR; configurable data residency; enterprise audit trails. RingCentral: Encryption provided; HIPAA-eligible with BAA; lacks granular compliance and residency.

API & Integration

API & Integration

InterFAX: Fully documented RESTful & SOAP APIs; integrations with Microsoft 365, SAP, Salesforce, EMR/EHR; advanced workflow. RingCentral: Basic fax API; integrations focus on unified communications; limited fax automations and AI capabilities.

Reliability & Uptime

Reliability & Uptime

InterFAX: >99.5% uptime SLA; global redundant infrastructure; 24/7 monitoring. RingCentral: Reliable unified communications; no SLA specific to fax.

Industry Solutions

Industry Solutions

InterFAX: Tailored for regulated sectors (healthcare, legal, finance, government); supports advanced audit, logs, routing. RingCentral: General business focus; lacks sector-specific features and compliance capabilities.

Pricing Flexibility

Pricing Flexibility

InterFAX: Transparent, usage-based plans; no volume commitment or unified communications bundle required. RingCentral: Fax bundled with unified communications suite; less flexibility for fax-only users.

Scalability

Scalability

InterFAX: Proven high-volume performance; batch processing; multi-location and custom routing. RingCentral: Designed for modest faxing as part of unified communications.

Premium Customer Support

Premium Customer Support

InterFAX: 24/7 global support; premium on-boarding for high-volume clients. RingCentral: Standard business support; premium options tied to broader unified communications suite.

Secure, Compliant, and Enterprise-Ready Document Workflows

To support your enterprise document workflows, InterFAX delivers unmatched security, regulatory compliance, and reliability-purpose-built for industries where compliance is non-negotiable.

Delivering Enterprise-Grade Security

Delivering Enterprise-Grade Security

InterFAX delivers enterprise-grade security, scalability, API-driven automation, and industry-specific compliance so you can streamline document workflows—no unnecessary UC bundles, no compromise.

Secured & Compliant Transmission of Documents

Secured & Compliant Transmission of Documents

If your primary need is the secure and compliant transmission of documents via fax, especially in regulated industries—InterFAX is the one for you!

Questions to ask

Questions to ask

  • Fax is still a reliable and trusted tool in industries where privacy and compliance matter most—like healthcare, finance, and government. To protect sensitive information, it’s important to choose a solution like InterFAX, which meets strict global standards such as HIPAA and GDPR.

    At InterFAX, data security is a top priority. Our platform offers inbound and outbound faxing with end-to-end encryption and customizable security settings to help your organization stay compliant—features you won’t find with providers like RingCentral.

  • Most cloud fax solutions just send documents, but InterFAX+AI does much more. It turns faxes into usable data by automatically identifying, sorting, and delivering vital information like invoices, purchase orders, or patient records—without anyone needing to do it by hand. This leads to faster processing, fewer errors, and greater efficiency.

    Unlike basic communication tools like RingCentral, InterFAX offers intelligent automation, real-time visibility, and smooth integration with your existing systems—helping your business work smarter, save time, and reduce costs.

  • Less manual work means better results. Really. With the right tools, digital workflows can speed things up, reduce errors, and keep processes moving smoothly. InterFAX does more than just send faxes—it automates the entire process. With InterFAX+AI, faxed documents are automatically read, verified, and delivered to key systems like EHRs, ERPs, CRMs, or document management platforms.

    Unlike RingCentral, which depends on extra automation tools, InterFAX offers an all-in-one, intelligent solution—making it a smarter, more efficient alternative to the competition.

  • If efficiency matters to you, the answer is YES. Integration is key to ensuring that faxed documents flow smoothly into your existing systems. Without it, teams are stuck manually downloading, sorting, and entering data—slowing things down and increasing the chance of mistakes.

    InterFAX makes integration easy with a flexible Developer API, allowing your systems to automatically process, extract, and route faxed documents in real-time.

    Unlike solutions like RingCentral, which often require extra tools or custom development, InterFAX offers built-in integrations that help businesses scale faster while reducing manual tasks.

Integrations with your favorite systems

Integrations with your favorite systems

InterFAX integrates seamlessly with your existing systems, so you can just get down to business. Our versatile Developer API allows you to customize your cloud fax solution to fit your organization’s specific needs.

Why choose InterFAX

Why choose InterFAX

When comparing InterFAX vs RingCentral, it becomes clear that InterFAX is the one to empower users with robust, secure, user-friendly cloud fax technology that includes all the perks. Looking for a strategic, secure, and flexible cloud fax solution? InterFAX stands out as the definitive RingCentral alternative.

  • InterFAX’s flexible API enables rapid development of secure, custom cloud fax solutions. For specialized or unique integration needs, our Developer API provides the ideal toolkit.

  • InterFAX’s online fax solutions comply with HIPAA and PHIPA standards, are certified at PCI-DSS Level 1, and protect all sent and received faxes using TLS encryption, user authentication, and options such as “Delete Fax After Completion.” With global AWS hosting and secure, in-country data centers, we meet regulatory requirements while supporting worldwide data residency needs.

  • InterFAX users have the option to integrate powerful AI-based cloud capture into their workflows, improving document processing, cutting down on manual data entry, and enhancing overall efficiency.

  • Eliminate outdated fax machines, phone lines, and the associated costs and hassles by switching to an agile, intuitive platform. InterFAX offers quick setup and a streamlined interface designed to encourage adoption across your organization.

Supercharge your workflows with cloud fax

Supercharge your workflows with InterFAX video image

G2 names InterFAX top online enterprise fax software provider

What they say about InterFAX

Easy to use

Verified user

Michael Walrath

It integrates nicely with our CRM and works great. We had RingCentral in the past, but this is much better. Customer support was great with setting it up.

InterFAX vs. RingCentral

InterFAX vs. RingCentral

Considering RingCentral as a cloud fax solution for your enterprise, or are you looking for better cloud fax technology? InterFAX is the clear RingCentral alternative.

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