What is your KM maturity level?

The knowledge maturity model defines the stages that an organization can expect to pass through in its journey to improve its practices around creating, sharing, and using knowledge.

These are the typical evolutionary steps on the way to establishing an optimal, effective knowledge discipline:

  • Unaware – The organization has challenges finding the right knowledge but is unaware that there are tools that can help. There is no standardized approach for sharing knowledge which causes misunderstandings and mistakes.
  • Aware – The organization knows it should leverage its knowledge and have a way to store and share it, but they don’t know where to begin.
  • Reactive – Only the most important information is stored, but there is no real knowledge management system in place. People create their own knowledge on an as-needed basis.
  • Proactive– The organization implements a knowledge management system, collects knowledge from employees and repositories, and establishes processes for knowledge creation and sharing.
  • Effective – Knowledge management becomes part of the business culture where knowledge is treated as an important asset. At this level, the knowledge management systems is widely used on a daily basis and fosters employee cooperation. The organization is able to quickly adjust to changes and become more agile, and the business improves its performance.

The knowledge management journey should begin with the end-goal in mind: to improve business processes and ultimately business performance through quick access to correct knowledge by all teams in the organization.

View the infographic to see the business benefits you will achieve by implementing Panviva knowledge management software.

View the infographic