Success Stories

Samaritan Health Services resolves hidden issues using Upland Panviva

Samaritan Health Services resolves hidden issues using Upland Panviva

With Panviva, Samaritan Health Services found—and fixed—hidden issues standing in the way of success.

How can you take information retrieval from ghastly to great?

Samaritan was growing—and so were its problems.

“Slow and getting slower,” is the way services operations manager Ruby Castañeda describes the state of information retrieval at Samaritan Health Services before Panviva. Reliance on SharePoint to access information and the use of email to communicate updates and announcements had created process and staff issues within the growing organization.

Download the case study to find out how Samaritan Health Services increased job satisfaction, improved operational efficiencies and employee productivity while providing more timely information dissemination.

Download Now

Download Now

All fields are required

More resources

More resources

Resource header
Success Stories
Park National Bank Reduces Agent Turnover by 62% with Panviva
Park National Bank Reduces Agent Turnover by 62% with Panviva

Park National Bank transformed its customer care operations, reducing turnover and boosting associate efficiency by implementing Panviva.

Read more

Resource header
Success Stories
KESQ-TV drives $6,000 in revenue with a niche “Best Michelada” ballot
KESQ-TV drives $6,000 in revenue with a niche “Best Michelada” ballot

Discover how KESQ-TV leveraged a culturally relevant “Best Michelada” contest to drive revenue, grow marketing lists, and create new advertiser relationships.

Read more

Resource header
Success Stories
WMBF‑TV Grows $282K in Revenue with Best Of Ballots
WMBF‑TV Grows $282K in Revenue with Best Of Ballots

A high‑impact Best Of program that used multi‑phase ballots, multimedia promotion, and strong advertiser participation to drive audience engagement, first‑party data growth, and $282,000 in revenue for this leading broadcast station.

Read more