Success Story

Datacom uses Altify to boost overall sales effectiveness

Datacom Limited is an information technology services company offering management and consulting, cloud services, ITO, data center services, custom software development, and payroll services. Datacom employs over 5,800 people globally and is the largest tech company in New Zealand.

With teams in locations across the globe, one of the biggest challenges facing the company was in the consistency and collaboration with different go-to-market teams. Datacom needed a standard sales methodology

With past relationship mapping done on a whiteboard—and with only a basic understanding of relationship insights and attributes—Datacom was seeking a superior, Salesforce-native solution. The company selected Altify’s Opportunity Manager and Relationship Map tools to streamline their sales motion and focus on enhancing relationships with top accounts by drawing lines of influence between key players.

“For us it made sense to look for a tool that could not only integrate seamlessly within Salesforce but could also help us in terms of qualification of large deals.”

Michael Bell
Strategic Engagement Director
Datacom.

With Relationship Map, Datacom enhanced their sales team’s overall effectiveness and dramatically increased win rates.

“We are now consistently asking the key questions, such as, is there an opportunity, can we compete, can we win, and is it worth winning?”

Michael Bell
Strategic Engagement Director
Datacom.

The qualification, Relationship Map, Insight Map, and Test and Improve processes help Datacom win a larger percentage of their critical deals and increase revenue with a consistent and collaborative go-to-market sales motion.

Download the case study

More resources

Success Story
Construction company optimizes document processes

This UK-based construction business leveraged OL Connect to amplify staff productivity, optimize business operations, and maintain compliance with industry regulations.

Read more

Success Story
Window manufacturer provides superior customer service

This US-based manufacturing firm used OL Connect to enhance operations, gain order status visibility, and improve customer service response times.

Read more

Success Story
Global Media Organization Turns to Upland’s RightAnswers for Ultimate Contact Center Transformation

Taking an organization from local to global requires an elevated approach to knowledge management. For this organization, RightAnswers is the solution.

Read more