InterFAX operated as an Internet fax service that allowed customers to send and receive faxes via email, web UI and an API (“fax API” / email-to-fax flow was a core product). It positioned itself as an enterprise-grade, secure cloud fax provider (global coverage, developer integrations) and launched an internet faxing system with send-and-receive capabilities, serving tens of thousands of users worldwide.

InterFAX adopted website faxing to automatically fax orders, quotes and confirmations from your web site to any destination worldwide.  Restaurants, car dealerships, fast food establishments, dental practices, movers, florists, and box offices use InterFAX to streamline communications from their web site to their points of service.

In March, InterFAX opened its first U.S.-based office in Houston, Texas. InterFAX maintained a UK establishment while operating across the globe prior to its acquisition by Upland Software.

Acquired by Upland Software, marking Upland’s first European acquisition. This acquisition added $15 million in annual recurring revenue to Upland and strengthened its product line. InterFAX became a critical part of Upland’s offerings, providing secure, cloud-based fax solutions compliant with industry standards such as HIPAA for healthcare and PCI-DSS for finance.

InterFAX for Mobile launched to support businesses as they transitioned to remote and hybrid working models during the pandemic, with scalable cloud fax infrastructure securely available on any mobile device.

InterFAX+AI is innovative technology that makes sending, organizing, and working with important documents much easier. It combines traditional cloud faxing with powerful AI features, so you can trust automated digital workflows to manage and route documents and data more quickly, securely, and accurately, while reducing manual work. It’s the perfect solution for businesses looking to streamline their document processes and increase productivity.