We know it’s true of many transitions – sometimes just getting the process started can seem like a daunting effort, especially when your communications infrastructure needs to be consistently up and running to ensure superior patient services. InterFAX is the most HIPAA-compliant cloud fax solution, providing enhanced security and encryption for inbound and outbound messages, and a 99.95% uptime.

From our evaluation, through strategic planning, rigorous testing, to migration of services and ongoing support from our team, we are here to ensure that your transition to InterFAX is fast, reliable, and allows your healthcare teams to continue business-as-usual with no interruption to service. We handle the maintenance and infrastructure, so you don’t need to worry about it.

Download now

Why does HIPAA-compliant cloud fax matter?

• Easy to Use: Who knew that sending a fax could literally be as simple as sending an email? Simply send a fax from a web browser by logging in from any device.
• Full Access Control: Our system authenticates users and operators via username and password to enforce appropriate access rights.
• HIPAA-Compliant Cloud Fax: Fax messages can be delivered in encrypted formats such as signed email (PKI), so that patient identifying information (PII), can be securely transmitted and delivered. Our servers are housed in secure environments, and only approved personnel can access them. Messages containing sensitive content can be automatically deleted from our servers upon delivery. Nobody, including InterFAX customer service staff, can view PII.
• Easy Migration: We understand that integrating new systems can be daunting. That’s why our migration process is fast and seamless – so you’re up and running without any interruption to service.
• Ongoing Support: We offer robust, hands-on global support to our users to help resolve any urgent issues in real-time, with a live representative in the region’s local language. We also provide extensive online resources for general or frequently asked questions.
• Cyber Security: In 2024, data breaches in healthcare cost businesses an average of $9.77 million per incident. All faxes sent and received through our servers can be viewed and tracked online using mail confirmation messages. Our system provides a full audit trail of faxes sent and received through our servers.
• Referral Management: On average, 55–65% of potential in-network referrals get mishandled or misplaced. InterFAX+AI keeps referrals on track.