Are Online Faxing Services Safe?

4 minute read

Team Interfax

In the past couple of years, we’ve seen exponential growth in cloud-based services across a variety of industries worldwide. Just because these services are becoming more common, that doesn’t mean everyone understands the details. You may find yourself wondering: How do online fax services work? How secure is online faxing? Is cloud faxing safe? Are online fax services HIPAA-compliant? Are online fax services as secure as email?

Good news! You’ve come to the right place. Now, let’s dig in.

How does online faxing work?

It’s pretty simple—online faxing allows users to securely send/receive documents through the cloud, which uses modern data encryption, as every good cloud-service should. Once encrypted, these files can be sent/received through the online InterFAX dashboard or via email from any device connected to the internet.

Let’s say you need to fax a form containing sensitive information such as personal health information and you *really* want to be sure your client’s confidential data doesn’t accidentally land in the wrong hands. By logging into InterFAX’s secure web portal and uploading this document into the cloud, your document is encrypted and changed into an electronic format that can be securely sent to a fax number or email address, then decoded and delivered to the intended recipient.

The entire process takes seconds, eliminating the need to print documents or wait by a machine.

And what’s even better is that you don’t have to own or maintain a physical fax machine or special software. It really is as simple as sending an email.

Is online faxing safe?

Yep. It’s safer than using a traditional fax machine. You don’t have to worry about a fax coming through, sitting on the printer, and getting picked up by the wrong person or accidentally getting lost in a pile of documents. InterFAX will handle your incoming fax like a virtual tray bin. When it comes to outbound messages, one of the significant advantages of online faxing is that you’re able to send your documents directly to a chosen recipient or distribution group, knowing only the right contacts have access to it.

Online faxes are sent via password-protected email or from our secure dashboard, which adds an additional layer of protection. Through InterFAX’s service, you can also receive a notification when you have a new fax.

With online faxing, you don’t have to worry about a fax getting picked up by the wrong person or accidentally getting lost in a pile of documents.

Are cloud fax services HIPAA-compliant?

Not all cloud fax services are HIPAA-compliant, but Upland InterFAX is!

Your important documents are protected by strong encryption and can be stored within InterFAX’s in-country data centers. Faxes are transmitted directly to the intended recipient without the risk of landing in the wrong hands. Our service is fully HIPAA-compliant, protecting your sensitive data and information so that you don’t have to worry about any gaps in your procedures.

HIPAA requires that you maintain paperwork for a certain period of time, which is available with InterFAX when documents are stored in our regional-designated data centers. InterFAX creates a fully auditable fax trail that you can access at any time—and it means that your files don’t have to take up any physical space in filing cabinets!

Exactly how secure is online fax vs. email?

Email is often vulnerable to security issues or cyber threats, making it less ideal for transmitting essential documents and information. However, online cloud faxing is encrypted, ensuring that your private data only goes to the exact person for which it’s intended.

Have more questions about online cloud fax security? We’ve got answers.

Here are a few more reasons fax is here to stay.

Ready to get started? Let’s schedule a demo!

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