Upland Software is proud to be a sponsor of the itSMF UK Annual Conference and Exhibition!
Visit our team at stand #25 and learn about our cloud-based knowledge management software and how it improves IT support and integrates with any ITSM system. We will also be serving coffee, so come grab a cup with us!
Dates:
November 19-20
Venue:
The Etc Venues | Central London
Stand #25
See how our best-in-class, KCS verified v6 KM solution will help promote knowledge-sharing across your organization, increase employee engagement and your overall productivity and efficiency. Key capabilities that differentiate the RightAnswers KM platform from the competition include:
- KCS v6 verification; plus 90-day KCS onboarding and incorporation of 70 KCS processes
- Easy-to-use interface featuring knowledge gamification, decision trees, and personalized dashboards
- Delivery of superior support through enhanced collaboration, increased knowledge creation, and greater knowledge sharing
- Integration with existing ITSMs, like ServiceNow and Cherwell, or with any other systems being used across the enterprise
ITSM18 will provide delegates with an opportunity to:
- Gain new and advanced knowledge on service management topics, trends, and best practices.
- Take away practical ideas, solutions, and techniques related to topics such as DevOps, knowledge management, cloud technologies, SIAM, customer experience, and the people challenges of service management.
- Learn not just the “what you should be doing” and “why you should be doing it” but the practical side of “how to get started” and “how to improve”.
- Build your network of peers and resources, collaborate on ideas, and discuss mutual challenges.
- Meet with the leading vendors of service management tools, and other complementary service management offerings.
- Learn more about the direction in which the industry is heading (the future of ITIL, how to cope with increased business expectations, etc.).
- Discover new ways to encourage personal and professional development by learning more about the Professional Service Management Framework (PSMF) and accessing related case studies.
To learn more, visit the itSMF UK Event Page #ITSM18
