Podcast

Hiring and Scaling your Sales Team

Hear about the “build vs. buy” approach to hiring and scaling their sales organization.

Traction on Demand is one of the fastest growing consulting companies in the world and the largest independent Salesforce consulting partner. In this episode, Andrew Buckley discusses Traction’s unique “build vs. buy” approach to hiring and scaling their sales organization.

June 3, 2019

More resources

Podcast
The Do’s and Don’ts of AI Knowledge Assistants in the Workplace with Stephen Harley

AI-based virtual assistants have become a natural part of peoples’ homes. Now that they’ve made their way into the workplace, let’s take a closer look at them. Whether it’s helping your team make better decisions or scheduling a meeting, AI-based virtual assistants are here to stay. In this episode, our Product Manager, Stephen Harley, shares what’s possible along with the Do’s and Don’ts of AI Knowledge Assistants for the workplace.

Read more

Podcast
How to Dip Your Contact Center Toes Into the Cloud with Fiona Vanderlinde

There’s so much going on in contact centers every day. For those still with on-premise servers, agents could have upwards of 20+ different applications at once trying to get something done for a customer. To eliminate those headaches and avoid in-person accidents like tripping and unplugging a cord which could take hours to solve, cloud is the answer. For organizations still on the fence about moving to the cloud, this podcast episode is for you. Join us as our own Fiona Vanderlinde discusses the importance of moving contact centers to the cloud.

Read more

Podcast
destinationCRM’s 2024 CX Megatrends to Watch Wrap-up with Samantha Middlebrook

Kicking off the new year, destinationCRM held their annual "CX Megatrends to Watch: Expert Predictions" webinar. Our own Samantha Middlebrook took part in this webinar and shared her predictions for what we’ll see from AI’s impact on customer expectations in service interactions along with changes to contact center operations. In this podcast, Samantha sits down with us to share insights from the destinationCRM webinar and expands upon what she believes will happen moving forward with AI in the contact center space.

Read more