When you think about faxing, does your mind wander to a dusty machine crammed in an office corner, endlessly beeping and running out of paper? It’s tempting to dismiss fax as a relic of the past, but here’s the reality: fax has quietly evolved into a critical communication tool for modern businesses, and we have the faxing metrics to prove it. Especially if you’re in IT, financial services, or healthcare administration, understanding the way faxing has transformed might just change your view entirely. 

Fax is not fading – it’s booming. 

Despite decades of predictions, which have loudly and falsely proclaimed “fax is dead,” the data tells a completely different story. Consider these faxing metrics: 

• Nearly 17 million faxes are sent globally each year (Ring Central).  
• 75% of healthcare systems continue to use fax as a core element of their communications infrastructure (Healthcare IT News).  
• The global secure cloud fax market is projected to grow at an 11.03% CAGR through 2028 (Business Research Insights).  
• Approximately 100 billion pages are faxed annually (eFax). 

Why is such a legacy product tied to the future of communications? 

Faxing, particularly cloud faxing, is trusted for its unmatched security and reliability in delivering sensitive documents without fail. Organizations in non-profit, hospitality, and more can’t afford downtime or vulnerabilities—and fax remains the gold standard for seamless, secure communications. 

Faxing today is no longer about clunky machines and endless paper jams. Service providers like InterFAX have reinvented faxing into an enterprise-grade, cloud-based, flexible solution that’s perfect for the modern world. Here’s why organizations trust InterFAX:

Built-in security and compliance

Sensitive documents can’t afford to fall into the wrong hands, and email just doesn’t cut it for data protection. With InterFAX cloud fax, your enterprise benefits from: 

• End-to-End Encryption: TLS encryption in transit and AES encryption at rest.
• Regulatory Compliance: Fully compliant with HIPAA, GDPR, and PCI DSS standards, among others. Whether it’s medical records or financial statements, compliance is seamless.
• Audit Trails and Access Controls: Real-time tracking gives you complete visibility.

No matter your industry, the ability to secure data is a competitive advantage. 

Speed & scalability without the hardware

Ever deal with a paper jam on a crucial deadline? With InterFAX, that’s a thing of the past. Check out our faxing metrics: 

• Bulletproof delivery to up to 20,000 recipients with bulk fax features.
• Zero hardware requirements while supporting unlimited senders.
• API-driven scalability integrated directly into platforms like Salesforce, Epic, OncoEMR, and Microsoft 365.

This ensures you’re sending thousands of documents faster and more reliably than any outdated fax machine could dream of.

Smarter workflows & fewer mistakes

Faxing in the dial era isn’t just about sending and receiving documents. It’s about streamlining workflows to save time and reduce costly errors. InterFAX doesn’t just transport your documents; it transforms your operational efficiency.  

• Automate lab result routing straight into an EMR/EHR system.  
• Trigger prior authorization requests or discharge instructions.  
• Leverage AI features like Optical Character Recognition (OCR) to convert faxed documents into searchable digital formats, saving hours of manual work.  

InterFAX’s faxing metrics in action 

For IT professionals and managers, moving to cloud faxing with InterFAX isn’t just an operational upgrade; it’s an opportunity to modernize your communication systems without the hassle of maintaining outdated technology. You’ll save time, reduce costs, and eliminate the burden on your team to monitor disconnected machines or legacy fax servers. 

Here’s how InterFAX differentiates itself from competitors in the cloud faxing industry: 

• InterFAX+AI: contains a set of AI-driven features that generate efficiencies within the downstream document workflow when applied to inbound and/or outbound faxes. 
• Intelligent Capture: routes sensitive PHI quickly and securely, improving efficiency by harnessing powerful AI-enhanced OCR technology to automatically classify documents, extract data, and deliver it to any application. 
• Mobile Functionality: Fax on the go with no downloads required. Capture, edit, and send faxes from any smartphone or tablet while benefiting from AI-driven quality controls.  
• Global Reach: Send and receive to and from nearly anywhere in the world while adhering to local compliance laws.  
• 24/7/365 Reliability: With redundant systems and advanced monitoring, InterFAX guarantees document delivery without downtime, even in times of crisis. 
• Customer Support: With a global network of local customer experts available via phone in 58 countries and a 98.5% satisfaction score, our support team consists of real people, ready to tackle any challenge.
• Uptime SLA: InterFAX’s uptime availability is unmatched by the competition, typically operating at 99.99%.

Faxing Metrics: They might not be sexy, but they speak for themselves. 

At its core, fax isn’t here to dazzle anyone. But what it lacks in flash, it makes up for in faxing metrics, reliability, security, and sheer utility. 

And fax isn’t just ideal for healthcare, finance, and hospitality; InterFAX is a powerful solution for education, manufacturing, engineering, behavioral health, and beyond, transforming the concept of old school faxing into a strategic advantage for your business well into the future.

Want to modernize your workflows and improve operational efficiency?  

Request a demo here to see InterFAX in action. 

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