Podcast

Focus on Sales Enablement with Jim Lundy and Doug Landis

Focus on Sales Enablement with Jim Lundy and Doug Landis

Learn about sales enablement with three experts; our host, Patrick Morrissey, Jim Lundy, CEO, Aragon Research and Doug Landis, Emergence Capital.

Subscribe

Today is a special episode focusing on sales enablement with three experts starting with our host, Patrick Morrissey. In the first half, Patrick interviews Aragon Research CEO Jim Lundy about the increasingly important topic of sales enablement.  Lundy tells us about the weaknesses and falsehoods that are unknowingly crippling a large number of B2B firms. One thought that you’ll hear again and again is, “And they don’t even know it.”  This program is filled with ways to fix what you don’t know is dragging down company revenue. Original episode is here >

In the second half, Doug Landis shares his experience as a veteran of Box, Google, Salesforce, and Oracle and he talks about the misconception around sales enablement, how you get the whole company involved in selling, and why empathy is one of the most powerful tools in the arsenal to build relationships and drive results. Original episode is here >

About Jim Lundy: Founder, CEO, and Lead Analyst
30 years of industry experience
Silicon Valley, CA

Jim Lundy is the founder and CEO of Aragon Research. Jim also serves as the lead analyst for collaboration, mobile, social, content management, and learning. He is also the practice lead for sales and marketing.

Jim has over 30 years of technology and management experience as a vendor, user, and analyst. Jim spent 12 years at Gartner, where he formed and led the collaboration and social software research team and also served as a lead analyst for enterprise content management (ECM) and corporate learning. Jim has extensive experience in product strategy, development, and go-to-market plans.

About Doug Landis:

Over the last 13 years, Emcap has invested in some of the biggest and brightest SaaS companies on the planet. During this time the team has gathered remarkable insights into the critical steps necessary to build a multi-billion dollar business. Doug Landis is there to help capture, elevate and share this wisdom with the Emcap portfolio companies and the greater SaaS community at large.

As a Growth Partner, his charter is to create a platform to create and share go to market insights and strategies that will help their portfolio companies scale, grow, and ultimately become the next billion-dollar SaaS company.

Resource right rail card

More resources

More resources

Resource header
Podcast
When the Answer Finds You: Scaling Support with Karen Holliday
When the Answer Finds You: Scaling Support with Karen Holliday

Imagine a support agent lost in a maze—too many tools, not enough answers, and frustration simmering on both ends of the line. What if the right answer could appear before the question is even finished, using tech designed for knowledge to flow effortlessly? Join Karen Holliday, VP of Services and Support, as she dives into where support systems break down, and how integrating Knowledge-Centered Service can truly change a company’s culture.

Read more

Resource header
Podcast
The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik
The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik

Feeling swamped by scattered information and longing for real knowledge flow? Join our KCS expert, Lana Kosnik, as she explores the pivotal role of people and collaboration in making organizational knowledge truly work through the power of KCS and AI-powered knowledge.

Read more

Resource header
Podcast
The Knowledge Imperative: How AI is Reshaping the Way We Work with Stephen Harley and Adam Obrentz
The Knowledge Imperative: How AI is Reshaping the Way We Work with Stephen Harley and Adam Obrentz

Drowning in Data, Starved for Answers? Discover how leading experts Stephen Harley and Adam Obrentz are tackling the critical challenge of making organizational knowledge truly work. In this insightful episode, learn about the evolution of knowledge management in the age of omnichannel support and the revolutionary impact of AI. Uncover strategies to move beyond fragmented information and unlock a competitive advantage by delivering the right knowledge, exactly when and where it's needed. Plus, get a glimpse into the exciting future of the RightAnswers platform.

Read more