Why InterFAX

Enterprise-Class Cloud Fax Platform with Secure Document Distribution

InterFAX understands the importance of security for our clients. We are committed to delivering secure, cloud-based enterprise-grade faxes and documents while meeting rigorous industry compliance standards. That’s why we’ve always made security a strategic priority for our organization. From SSL/PKI encryption for incoming and outgoing faxes, our unique “Delete Fax After Completion” feature, to authentication via private and public key signatures, InterFAX is committed to offering secure services to our clients.

InterFAX is dedicated to meeting the world’s most stringent data security and privacy regulations. We have achieved the coveted ISO 27001 certification and our fax services align with US HIPAA compliance standards. Most significantly, InterFAX is the first and only Internet fax company to offer a fully-certified outbound and inbound fax service that is Level 1 PCI DSS-compliant.

Convenience of Email

Send and receive faxes online via Outlook, Gmail, Yahoo! or any other email program. Faxing from email eliminates the need to invest in and maintain a physical fax infrastructure, and users no longer have to leave their desks to check for arrival. When a fax is routed from our servers to an email address, users can filter, route, forward, print, or delete them just like regular email messages.

High Availability and Scalability

With hundreds of phone lines and robust data centers and fax servers spread over four continents, our email-to-fax service can handle a large volume of faxes at any given moment. Senders never receive a busy signal or waste time waiting in line to resend a fax to a recipient.

Built-in Security

Faxes arrive directly to a user’s email inbox, ensuring privacy and minimizing the exposure of sensitive data due to oversights like forgotten copies on fax machines.  We also support public key signature and encryption of inbound faxes. Faxes are all signed by InterFAX, ensuring that they have actually been received by us before being forwarded to the user.

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Delivery Confirmation and Customization

InterFAX sends users a confirmation email based on a selected confirmation policy: upon success, failure, or for all fax activity. Users can also determine how fax transmission failures should be handled, including the number of attempts to retry on a busy or no answer signal. Users can customize fax headers to hide or display the transmission date and time, page number, total pages, sending or receiving machine identifier, and more.

Global Support

Our fax service includes top-notch phone and email support for customers across the globe in their local language. The InterFAX customer support team is eager to guide users through the details, so they can streamline fax communications and enhance their business. Our knowledgeable local support teams are at your service during local business hours and aim to resolve issues quickly.

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Global Compliance

InterFAX is dedicated to meeting the world’s most stringent data security and privacy regulations. We are the world’s first and only fully certified inbound and outbound PCI DSS-certified fax service provider, have received the coveted ISO 27001 certification, and comply with HIPAA, GDPR, and the Data Protection Act of 2006.

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