Dignity Health improves support through consolidated knowledge and self-service
Dignity Health improves support through consolidated knowledge and self-service
Dignity Health, one of the largest US healthcare providers, uses RightAnswers integrated with the BMC ITSM to speed up resolution times for customer service and support issues and increase knowledge re-use while saving nearly $600,000 each year. Based on this success, Dignity Health is rolling out RightAnswers to additional departments across the organization. See the […]
Dignity Health, one of the largest US healthcare providers, uses RightAnswers integrated with the BMC ITSM to speed up resolution times for customer service and support issues and increase knowledge re-use while saving nearly $600,000 each year. Based on this success, Dignity Health is rolling out RightAnswers to additional departments across the organization. See the stats.
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