Video

Tufts Health Plan

Learn how Panviva led to less escalations for Tufts agents.

 

James with Member Services talks about how Panviva was their safety net and how it changed the way that agents worked. Less escalations made a supervisor’s job a lot easier. And, in one call, how it helped find critical information that a member needed during a difficult time.

More resources

Video
Rew Golding Employee Spotlight

Hear more about Rew's career growth and what's inspired him along the way.

Read more

Video
Leah Hooper Employee Spotlight

Uplanders are our most important asset; we help each other find joy and community in our work.

Read more

Video
Betty Yoon Employee Spotlight

Uplanders are our most important asset; we help each other find joy and community in our work.

Read more