Was your cloud fax service provider acquired by a larger company? Has the transition been frustrating? If so, you’re not alone. Many former users have reported service disruptions, support issues, and unexpected changes, making managing documents more difficult than ever. If you’re looking for a reliable alternative that prioritizes security, compliance, and seamless workflows, it’s time to consider Upland InterFAX.
Why InterFAX?
InterFAX is a cloud-based digital fax solution designed to provide secure, reliable, and compliant fax services for industries like healthcare and finance. Unlike certain providers—who seem more focused on contract lifecycle management than faxing—InterFAX specializes in secure document transmission, ensuring your business remains compliant with stringent regulations.
InterFAX enables users to access faxing through email platforms or web portals to ensure seamless integration into existing workflows. It supports electronic medical record (EMR) or electronic health record (EHR) systems, making it particularly valuable for healthcare organizations. With a focus on compliance, InterFAX adheres to HIPAA, GDPR, and ISO 27001 standards, offering businesses peace of mind when handling confidential documents. InterFAX provides a user-friendly setup for fax-to-email and web-based faxing.
InterFAX’s AI-powered intelligent capture and data extraction capabilities enhance data processing, automate workflows, and bridge communication gaps to achieve greater efficiency and accuracy in critical document management workflows.
Users prefer InterFAX
Since the acquisition, many long-time users of a certain fax provider have faced challenges such as:
- Reports of increased downtime and technical glitches
- Longer response times and difficulty resolving issues
- A shifting focus away from faxing and secure document transmission
- Difficulty integrating with existing systems like EMRs and EHRs
Many businesses have found that InterFAX offers a smoother transition with greater reliability. Key reasons for switching include:
- Consistent uptime & performance: With less than 4 hours of downtime annually, there are no unexpected disruptions or slowdowns.
- Easy migration: Quick onboarding with seamless data transfer and integration into existing workflows.
- Client support: Dedicated support to resolve issues quickly and efficiently.
- Secure Document Transmission: InterFAX provides highly secure document transmission for industries that must comply with stringent regulations.
- Healthcare System Integrations: InterFAX integrates seamlessly with healthcare systems, enabling efficient workflows, enhanced productivity, and easy adoption for organizations reliant on EMRs/EHRs.
- Scalability: InterFAX is designed to support businesses with large communication volumes, ensuring reliable performance and scalability to meet growing demands.
- Integrations: InterFAX integrates with CRM systems and cloud storage platforms, allowing users to automate workflows and send faxes directly from stored documents without manually downloading.
- Flexibility: InterFAX supports REST and SOAP APIs, enabling integration with various business systems, including legacy infrastructure and modern cloud-based platforms.
- Transparent pricing: InterFAX offers pre-paid plans where unused credits do not expire, catering to businesses with fluctuating faxing needs. You don’t have to worry about surprise pricing model changes or hidden fees.
Make the switch today.
When selecting a cloud fax service for your business, consider each vendor’s features, benefits, special interests, and downsides to make the right choice for your organization. If you’re tired of dealing with service interruptions, poor support, and a lack of focus on secure document transmission, it’s time to move on from your current provider. InterFAX delivers the reliability, security, and compliance that businesses need—without the headaches.
If your business relies on the secure transmission of documents via fax, especially in highly-regulated industries—InterFAX is the one for you! Want to see the difference for yourself?